Okay
  Public Ticket #3421673
page shop
Closed

Comments

  •  1
    gianlucaper started the conversation

    Hello, I would like to use the page shop, but it's completely empty, and I don't have the tab "products" anywhere in my dashboard, should I add some plugin?

    thanks

  •  647
    Alexandre replied

    Hi, 

    The shop is manage by the free plugin woocommerce.

    Please let me know if you still need assistance after the woocommerce installation.

    Thanks,


    Alexandre from the Sonaar.io Crew

  •  1
    gianlucaper replied

    Hello,

    Thanks, I installed it now, but I still have all the woo commerce blocks locked, also, I don't see where to modify the shop page, at the moment I see the products and how to modify them one by one, but in the shop page the prices are not displayed like in your template theme, and I don't see where to add that info.

    Thanks so much

    Attached files:  Schermata 2023-07-24 alle 11.03.50.png

  •  647
    Alexandre replied

    You have to purchase Elementor Pro to use those widget. 
    But you still can set a shop page without those elements.

    Thanks,


    Alexandre from the Sonaar.io Crew

  •  1
    gianlucaper replied

    oh I see, how can I add prices and see them in the main shop gallery as in your template?

  •  647
    Alexandre replied

    You probably already have a shop page imported with the demo content. 
    Otherwise is very easy to create one. 

    Please create a new page. 
    Go to wp-admin>woocommerce>settings
    Click on the "products" tab
    And select the new page you have created here: 

    7276137255.png

    Thanks,


    Alexandre from the Sonaar.io Crew

  •  1
    gianlucaper replied

    I do have one, but on your website has prices, in mine hasn't. I added the price in one product page, but it doesn't shop up in the shop page

  •  1
  •  647
    Alexandre replied

    May I have the url a login credential to the wp-admin?

    Thanks,


    Alexandre from the Sonaar.io Crew

  •  1
    gianlucaper replied

    Same as the other store, it's always me

  •  1
    gianlucaper replied

    just in case:

    Username  

    inaltum

    Password  

    yO2HUxg87e62AE24


  •  647
    Alexandre replied

    Price are there, but they are white on a white background. 

    Price has the color 1 from the wp-admin>theme optios>look and feel.
    You can change the color 1 or use a custom css code.
    Go to wp-admin>theme options>custom css/js
    And add this code in the custom css field:

    .wooprice ins, .woocommerce ul.products li.product .price, .woocommerce-page ul.products li.product .price, .woocommerce div.product span.price, .woocommerce div.product p.price, .woocommerce #content div.product span.price, .woocommerce #content div.product p.price, .woocommerce-page div.product span.price, .woocommerce-page div.product p.price, .woocommerce-page #content div.product span.price, .woocommerce-page #content div.product p.price, .wooprice, .woocommerce .star-rating, .woocommerce-page .star-rating, .woocommerce nav.woocommerce-pagination ul li a, .woocommerce nav.woocommerce-pagination ul li span, .woocommerce #content nav.woocommerce-pagination ul li a, .woocommerce #content nav.woocommerce-pagination ul li span, .woocommerce-page nav.woocommerce-pagination ul li a, .woocommerce-page nav.woocommerce-pagination ul li span, .woocommerce-page #content nav.woocommerce-pagination ul li a, .woocommerce-page #content nav.woocommerce-pagination ul li span, .woocommerce table.cart a.remove, .woocommerce #content table.cart a.remove, .woocommerce-page table.cart a.remove, .woocommerce-page #content table.cart a.remove, .woocommerce .woocommerce-product-rating .star-rating, .woocommerce-page .woocommerce-product-rating .star-rating, .woo-thanks{
    color: #000000;
    }

    Thanks,


    Alexandre from the Sonaar.io Crew

  •  1
    gianlucaper replied

    Oh...I am sorry, I wasn't really expecting that problem :)

    Is there a way that the price can be set not on dollars or on a currency, since I would like to sell NFTs?

    My price is like this: Floor < 0.01 ETH - 24h volume 3ETH

    Any possibility to change from USD or currency into a normal text?

    thanks!

    Attached files:  Schermata 2023-07-24 alle 14.43.12.png

  •  647
    Alexandre replied

    You can change the currency in the woocommerce settings: https://theheritagehub.org/wp-admin/admin.php?page=wc-settings

    We are going a bit beyond the scope of our support here. Woocommerce is a huge plugin developped by another team.

    I dont have the knowledge to guide you through all woocommerce options.

    Thanks,


    Alexandre from the Sonaar.io Crew

  •  1
    gianlucaper replied

    thanks so much!

    I understood the problem with Spotify embed album, it's actually your theme who's cutting the code when I save it.

    I enter a code but then once saved, it is not the same anymore...

    Attached files:  original code.png
      code broken.png

  •  647
    Alexandre replied

    I cant tell why some parameters is missing, but I m pretty sure this is not related to our product. 

    The way spotify works, is you have to logged In if you wanna listen the full track. If the user have logged In, he will be able the listen the full track.

    Thanks,


    Alexandre from the Sonaar.io Crew

  •  1
    gianlucaper replied

    Thanks, I know that, I also spoke with them , I am logged in but it's not working...

  •  1
    gianlucaper replied

    Hello,

    I have a couple of problems:

    1) in the home page, in the section PODCASTS, the block on the right, the grid, even if 4 out of 6 episodes should not be visible, as it is in the page when I edit and in the related grid edit page, I can still see 6 blocks...

    2) the slideshow of the home page had a fade in effect, entering from the lower right corner of the screen. I deselected it, putting the effects to "none", but it still happens sometime, when I enter the home page and the page get loaded, I can see that sometimes the image of the slideshow enters from the bottom right corner, sometimes there no animation


    thanks!

  •  647
    Alexandre replied

    Hi, 

    1)Please edit the podcast grid
    Click on th "Grid settings" tab
    And the "Item No. at Start" option to 2

    4028777141.png


    2) Are you talking about this slideshow?

    fU7bgm

    I dont see any animation



    Thanks,


    Alexandre from the Sonaar.io Crew

  •  1
    gianlucaper replied

    Hello thanks so much for the grid explanation

    No, I am talking about the main pic below the header, with Joni Mitchell

    thanks

  •  647
    Alexandre replied

    Hi,

    I dont see the animation. Have you found a way to reproduce the image transition behavior?

    Thanks,


    Alexandre from the Sonaar.io Crew

  •  1
    gianlucaper replied

    Hello, 

    I was able to reproduce the problem, basically when you load the website in home page, the big pic "enters" from the bottom right corner, it's an automation that was part of the theme, I removed it, so I don't know why it's still happening, and I clear the cache all the time...

    you can see the video at this link:

    https://www.dropbox.com/scl/fi/4cyla2zxdxq79de3jtgin/Registrazione-schermo-2023-07-25-alle-18.12.28.mov?rlkey=jb0e5a0yuyz6dfu35kcv4eolf&dl=0


  •  647
    Alexandre replied

    Hi, 
    Thanks for the videocapture. Now I m sure we are talking about the same picture, but I dont have this behaviour on my side.
    No, this animation is not part of the theme. 
    Do you have this issue everytime you refresh the homepage?
    Please clear the browser cache, just to be sure.
    Can you please try on another browser?

    Thanks,


    Alexandre from the Sonaar.io Crew

  •  1
    gianlucaper replied

    Weird...but it's not a big problem, we can close the ticket. thanks so much!