Audio Player not song not matching woocommerce product; in the process of creating woocommerce... The link is just one example of many. There are 2 players on the page with the sonaar player and showing the incorrect song and the 2nd player playing the actual correct song.
Also, on some products, the player shows at the bottom of the screen (which I like) but others, it does not and I do not know why, even when doing side by side prodcut comparisons
You can deactivate all your plugins, and test it. If it works with all plugins deactivated (except our 2 plugins and WooCommerce indeed), activate 1 plugin, then test it. Do it till you find the plugin that cause the issue.
Audio Player not song not matching woocommerce product; in the process of creating woocommerce... The link is just one example of many. There are 2 players on the page with the sonaar player and showing the incorrect song and the 2nd player playing the actual correct song.
Also, on some products, the player shows at the bottom of the screen (which I like) but others, it does not and I do not know why, even when doing side by side prodcut comparisons
Examples:
Working player at the bottom: https://manatarmsmusic.com/product/erick-sermon-x-def-squad-x-redman-type-beat-powertrip/
Non-working player at the bottom: https://manatarmsmusic.com/product/atcq-x-pharcyde-type-beat-great-minds/
Hi,
please check, the audio tracks should match the correct product now.
For the issue with the sticky player not showing in one of your product, its because you have not selected any playlist in your product : https://drops.sonaar.io/i/FlgqeP
Compared to the product that HAS a sticky player: https://drops.sonaar.io/i/S9LC2e
Thanks,
Max from the Sonaar.io Crew
What causes the audio not to match?
This option seems to conflict with one of your third party plugins: https://drops.sonaar.io/i/Nt4oZA
Thanks,
Max from the Sonaar.io Crew
do we know or how do I find out which plugin conflicts w/ it? If I'm able to deactivate it, I will do so.
You can deactivate all your plugins, and test it. If it works with all plugins deactivated (except our 2 plugins and WooCommerce indeed), activate 1 plugin, then test it. Do it till you find the plugin that cause the issue.
Thanks,
Max from the Sonaar.io Crew
Gotcha.. thanks for your help
so how did you resolve that particular issue, just by turning off the noted feature in the screenshot?
yes
Thanks,
Max from the Sonaar.io Crew
ok thanks again..