Okay
  Public Ticket #3429224
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  • Dara started the conversation

    Dear Support,

    I have created CATEGORIES > Screenshot .48png

    visible on homepage > .51png

    navigating your template navigation > .26 png

    leaves me with a blank page (including navigation) > .39.png


    The podcast show is only one show. I am unsure as to what is missing......

    Thanks for the support,

    Dara

  •  689
    Alexandre replied

    Hi Dara, 

    Are you able to provide your site URL and if possible a login credential to the wp-admin. This will be very helpful to understand the whole situation here.

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Dara replied

    I would need to add an email for admin. could you provide one for me?

  •  689
    Alexandre replied

    Thanks,


    Alexandre from the Sonaar.io Crew

  •   Dara replied privately
  •  689
    Alexandre replied

    Hi Dara, 

    Do you still have the blank page issue when you navigate to the https://orhjqzlf.elementor.cloud/podcasts-filters/ page? 

    Because as you can see on this video capture, everything work fine on my side.
    https://drops.sonaar.io/v/jPTBO0

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Dara replied

    Hello Alexandre,

    I get the same as you now. Howevery my categories are still not showing. 

    Refer to screenshots

     .17png is what I would like it to look like (as far as the display is concerned)

    08.png is how it appears now 

    Thanks for further indication as to how I achieve this. I managed to get into the filter area on the grids but do not understand how that works - or is the obstacle not from there?


  • Dara replied

    Hello Alexandre,

    is this clear?

  •  689
    Alexandre replied

    It is fixed,

    Categories have also to be selected here as source.

    1426512145.png

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Dara replied

    wow great! thanks!