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  Public Ticket #3432449
Lyrics
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Comments

  • Filippo started the conversation
    August 8, 2023 at 3:24pm

    Hi,

    no way for me to activate Lyrics with player (the main goal I had in buying your plug-in!!!):

    • If added a .ttml file as "Lyrics/Karaoke file (.ttml)" in the track section of a Playlist no icon raises up either in mini or in the sticky player.
    • If I add a CTA with "Lyrics", placeholder do not work (see attachments)
    • If I add a CTA with "Lyrics" , and the sticky player does not show wavetables and buttons also when I play track (see attachments) 
    • No way to have Lyrics and Licence showed in any place of the page with Gutemberg placeholder (a column, a block...)
    • there is no documentation about Lyrics still available, and expecially no specification about .ttml format managed

    As it is at the moment your plugin is useless for me and for my goals and I am definitively unhappy of my purchase.

    Attached files:  Screenshot 2023-08-08 171129.png
      Screenshot 2023-08-08 171355.png

  •  667
    Alexandre replied
    August 8, 2023 at 6:10pm

    Hi Filippo, 

    Have you upload the ttml file here? 

    6595110749.png

    Thanks,

    Alexandre from the Sonaar.io Crew

  • Filippo replied
    August 10, 2023 at 10:37am

    Yes of course

  •  667
    Alexandre replied
    August 10, 2023 at 3:43pm

    Hi Filippo, 
    May I have a login credential to the wp-admin?

    Thanks,

    Alexandre from the Sonaar.io Crew

  •   Filippo replied privately
  •  667
    Alexandre replied
    August 10, 2023 at 6:14pm

    Hi, 
    For some security reason, I m not allowed to reach https://www.boscarino.eu/playcenter/wp-admin/

    5180480145.png

    Thanks,

    Alexandre from the Sonaar.io Crew

  •   Filippo replied privately
  •  667
    Alexandre replied
    August 28, 2023 at 3:55pm

    Hi, 
    The issue was caused by the styling tab  int the ttml file. 


    5118798813.png

    Thanks,

    Alexandre from the Sonaar.io Crew