Hello, I hope all is well. I am experiencing 2 issues with the Audience theme I am currently using.
1. The header has suddenly stopped being responsive when scrolling down. The logo and links are supposed to reduce in size when scrolling down, but no longer do that. I have not touched any of the settings.
2. When clicking the "Select Options" buttons on the single product page, the license options don't appear. The buttons are unresponsive. https://isaactaylor.co/product/infinite/
I am hoping you can help me resolve these two issues. Thanks so much for your help! - Isaac
2) The dropdown Select Options is the native WooCommerce variation dropdown where you select which product variation to purchase, and then add it to the cart like any standard woocommerce shop. it wont show you the license popup as you see when you click on the player widget icons: https://drops.sonaar.io/i/fMoe7h
What I recommend is to edit your product single page template with Elementor, and add a table showing your licenses descriptions.
Hey Max, thank you for replying. Im not sure how the widget would have gotten deleted. It was working fine one day and then suddenly stopped. Is there an easy way to re add it/fix it?
So it isn't built into the template already to have the license options box pop up when the "select options" button is pressed on the product page like it shows in the Audience demo? Is it possible to send a screen shot of the back end of the single product page for the Audience demo so that I can see how to apply those options if it isn't built into the theme?
If not, can you tell me how much it would cost to hire you guys to do that, as well as fix a few other issues I am having with the template?
For the popup, it works only with the add-to-cart button. In your product, you have activated 2 buttons (both Add to cart and buy now), so you have 2 buttons. 1 buttons is poping the lightbox, and the second one (buy now), redirect to your product single page because its a variable product, and you cannot BUY NOW a variable product since you need to select a variation first.
Hello, I hope all is well. I am experiencing 2 issues with the Audience theme I am currently using.
1. The header has suddenly stopped being responsive when scrolling down. The logo and links are supposed to reduce in size when scrolling down, but no longer do that. I have not touched any of the settings.
2. When clicking the "Select Options" buttons on the single product page, the license options don't appear. The buttons are unresponsive. https://isaactaylor.co/product/infinite/
I am hoping you can help me resolve these two issues. Thanks so much for your help! - Isaac
Hi,
1) perhaps you have deleted the html widget in the header menu. see screenshot: https://drops.sonaar.io/i/TkvE4L ?
2) The dropdown Select Options is the native WooCommerce variation dropdown where you select which product variation to purchase, and then add it to the cart like any standard woocommerce shop. it wont show you the license popup as you see when you click on the player widget icons: https://drops.sonaar.io/i/fMoe7h
What I recommend is to edit your product single page template with Elementor, and add a table showing your licenses descriptions.
Thanks,
Max from the Sonaar.io Crew
Hey Max, thank you for replying. Im not sure how the widget would have gotten deleted. It was working fine one day and then suddenly stopped. Is there an easy way to re add it/fix it?
So it isn't built into the template already to have the license options box pop up when the "select options" button is pressed on the product page like it shows in the Audience demo? Is it possible to send a screen shot of the back end of the single product page for the Audience demo so that I can see how to apply those options if it isn't built into the theme?
If not, can you tell me how much it would cost to hire you guys to do that, as well as fix a few other issues I am having with the template?
Thanks for your help! - Isaac
Attached files: AudienceProduct.png
I have readded the code for the menu responsive on scroll: https://drops.sonaar.io/i/QABqC0
For the popup, it works only with the add-to-cart button. In your product, you have activated 2 buttons (both Add to cart and buy now), so you have 2 buttons. 1 buttons is poping the lightbox, and the second one (buy now), redirect to your product single page because its a variable product, and you cannot BUY NOW a variable product since you need to select a variation first.
So don't use the buy now button on variation product. see screenshot https://drops.sonaar.io/i/1fhLqd
This is all done automatically.
Thanks,
Max from the Sonaar.io Crew
Ok now that is more detailed and well explained.
I have fixed it. Please make sure to clear your browser cache to see the working version.
Thanks,
Max from the Sonaar.io Crew
You are welcome
Thanks,
Max from the Sonaar.io Crew