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  Public Ticket #3438611
Can't modify symphony header
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  • Guy started the conversation

    Hi,

    Testing your theme symphony I started creating 2 testing websites (related url). When  I try to modify the Header of the site by modifying the logo in apparence menu nothing is modified and if I try to modify the symphony header (or a copy of this header) with elementor a blank plage load with element logo and a flashing loading but nothing happened.


    Thanks for your answer

    Guy

  •   Max replied privately
  •   Guy replied privately
  •  1,114
    Max replied

    Hi,

    I have reimported the original Sympony header on your site and now it works.

    Please check

    Thanks,


    Max from the Sonaar.io Crew

  • Guy replied

    Thanks Max,


    It works now. Can't it be due to the that fact this is a copy of another site (done with Vivid Backup plugin). I would like to understand the reason of the problem because I plan to use this method to tranfert the website to its final adress when it will be finished.

  •  1,114
    Max replied

    Maybe, im not familiar with vivid backup plugin

    its the first time i see this kind of issue.

    I recommend using a staging server and make it your prod server instead of migrating through a backup plugin. its the new way to migrate websites. Cloudways hosting offer a very easy way to manage and clone servers in 1 click.


    Thanks,


    Max from the Sonaar.io Crew