Okay
  Public Ticket #3439398
Demo Content Install fail
Closed

Comments

  •  1
    Glenn started the conversation
    August 18, 2023 at 10:59am

    After activating the all templates licence and attempting to install the Audience Kit from the Demo Content Install tool, the installation progress bar sits around 30% for hours.

    I've increased the wp memory limit as suggested, but this has not helped. I'm hosting with Dreamhost, their default memory allocation is 256M so it should be plenty. Please help.

    Thanks,

    Glenn

  •   Max replied privately
  •   Glenn replied privately
  •  1,114
    Max replied
    August 18, 2023 at 4:18pm

    The issue you had is because your server is set to timeout after 120 seconds of execution (2 minutes). see screenshot https://drops.sonaar.io/i/V6plDc

    Since the demo installation take around 5 minutes to import, the importation never finish and the script times out.

    I have imported the demo manually to by pass the installation script. Your site is ready: https://soundenginemusic.com

    Thanks,

    Max from the Sonaar.io Crew

  •  1
    Glenn replied
    August 18, 2023 at 4:26pm

    Excellent! Thanks so much Max, I really appreciate your help and quick response.

  •  1,114
    Max replied
    August 18, 2023 at 4:31pm

    You are welcome

    Thanks,

    Max from the Sonaar.io Crew

  • Pace replied
    October 3, 2023 at 9:22am

    Hi Max,

    i got the same issue, could you help?

    Want to install the Promoter for Elementor Theme.


    Thank you

    Best regards

  •  1,114
    Max replied
    October 3, 2023 at 11:44am

    @pace open a new private ticket for this please. 

    Thanks,

    Max from the Sonaar.io Crew