Okay
  Public Ticket #3479478
Pages and Menu are not visible
Closed

Comments

  • Giorgos started the conversation

    Hello,

    My websites had a lot of viruses for weeks now and were down for about two weeks. 

    The developer managed to have a look today and to clean the viruses. However, he said that the theme and theme related plugins were infected by malware and antivirus probably deleted some files, upgrade was required and this may cause template errors.

    Although the websites are up now, there are critical issues still which I would like to ask you to have a look and to support me with.

    1. For the whole vinylpressing.mindthewax.com site, only the main page appears. All other pages appear as 404 error.
    2. I don't have the menu bar as well. I think it was from an external plugin than the Sonar theme has and I would like to ask you to help me get the menu bar with your original plugin please.

    Can you please have a look?
    Many many thanks in advance!

    Best regards,
    Giorgos

  •  1,107
    Max replied

    Hi,

    1) I recommed you check this directly with your hosting provider support to see why the other pages throw 404 and see if they are still in your database. you hosting provider can check this for you.

    2) To learn more on headers, menu, mobile menu editing with Elementor, see this article

    Thanks,


    Max from the Sonaar.io Crew