When I play a track in mobile, after some minutes playback stops... making unable to play files when mobile is sleeping like in other resproduces. Playes stills playing when sleeping but after a while stops suddenly. How can we fix this? I'm selling an audiobook so I'm concerned.
All audio in en external audio sources from Libsyn if that helps..
according to your screenshot, your episode settings are fine IF you are using those episode as source in your player.
However, on your homepage, you are not using those episodes as source. You are directly inputting the MP3 in the widget, so the option to disable loop is here: https://drops.sonaar.io/i/rNLwQI
Hi Max, The problem i on the home, please check it, it loops back. You have the screenshot with the episode configuration set to don't lopp back. ¿Whats's necesary to don't loopback on the home? Could you just configure it o tell me how to do it? I tried but as seen on the screenshot doesn't seem to work. Thanks
this option is not available for the button in version 4.8. However, we have added in version 4.9 which has not been released yet. We should release it probably next week.
Hello
When I play a track in mobile, after some minutes playback stops... making unable to play files when mobile is sleeping like in other resproduces. Playes stills playing when sleeping but after a while stops suddenly. How can we fix this? I'm selling an audiobook so I'm concerned.
All audio in en external audio sources from Libsyn if that helps..
thx
Hi,
which phone are you using and what OS version?
Thanks,
Max from the Sonaar.io Crew
Redmi Note 7, and redmipad sl. But some people with other devices are reporting the same conflict in different android versions, mine is 10.
Can you point me to a page URL of your player that stops to play on sleep mode ?
Thanks,
Max from the Sonaar.io Crew
Where are all your audio book episodes ? I only see only one: https://drops.sonaar.io/i/UdZOik
Thanks,
Max from the Sonaar.io Crew
Hi,
according to your screenshot, your episode settings are fine IF you are using those episode as source in your player.
However, on your homepage, you are not using those episodes as source. You are directly inputting the MP3 in the widget, so the option to disable loop is here: https://drops.sonaar.io/i/rNLwQI
Now it should works.
Thanks,
Max from the Sonaar.io Crew
Hi Max, The problem i on the home, please check it, it loops back. You have the screenshot with the episode configuration set to don't lopp back. ¿Whats's necesary to don't loopback on the home? Could you just configure it o tell me how to do it? I tried but as seen on the screenshot doesn't seem to work. Thanks
Hi,
this option is not available for the button in version 4.8. However, we have added in version 4.9 which has not been released yet. We should release it probably next week.
Thanks,
Max from the Sonaar.io Crew