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  Public Ticket #3511347
Audio not working on iphones
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  • Gavin started the conversation

    hi there

    For some reason the audio is not playing anymore on iphones (any browser it seems)

    Can you please check on this? 

  •  1,114
    Max replied

    Hi,

    There's a problem with the new iOS 17 that stops audio from playing when it uses WebAudioAPI (Animated Audio Spectrum).

    To fix this temporarily, turn off the Animated Audio Spectrum feature. By doing this, the audio won't use Web Audio API, and it will play on iOS. We're keeping an eye on it, and we hope Apple will fix it in an upcoming update.

    We have heard the issue is fixed on iOS 17.1 BETA2 but we have not tried it yet.

    Many people talk about it on the web. eg: https://discourse.threejs.org/t/audiocontext-ios-17/56482/15

    Thanks,


    Max from the Sonaar.io Crew

  • Gavin replied

    Hey Max

    Awesome, thanks for letting me know - we figured it must be something with the new IOS as we had multiple people saying that their player works, but they are on IOS13. Android was also fine. 

    We'll keep an eye on it this side

    thanks for the assist

    kind regards, Gavin