The plugin works correctly on chrome, not on firefox. I notice that the HTML structure is completely different, plus the player besides displaying badly does not reporduce any audio track. I also tried disabling all other plugins and enabling the Twentytwentytwo theme, but the problem persists. Let me know if you need screenshots or wordpress access. Thanks
All plugins have been disabled except sonaar. The active theme is TwentyTwentytwo, all javascript has been disabled. On firefox it still does not work. Could you please help me? I can't pay for a plugin that only works on chrome
You tell me it works with Chrome and not Firefox...Im confused. On what page URL can I see your player WORKING on Chrome ? Once I will be able to see the player working on Chrome, ill be able to assist you why it does not work on other browser.
Ok, so you are saying it does not work on any browser... can you tell me why? do you see any error? did you try to log in the wordpress dashboard with the login credential I provided you?
The plugin works correctly on chrome, not on firefox. I notice that the HTML structure is completely different, plus the player besides displaying badly does not reporduce any audio track. I also tried disabling all other plugins and enabling the Twentytwentytwo theme, but the problem persists. Let me know if you need screenshots or wordpress access. Thanks
Hi,
Where can i see the player working on your site ? I don't see any player on you site and I don't know in which section to find it.
Have you tried to clear your cache or tested the site in incognito window ?
Thanks,
Max from the Sonaar.io Crew
You seem to have custom code which break your site from working correctly.
Here is what I see on chrome AND firefox: https://drops.sonaar.io/i/GdKoSL
Thanks,
Max from the Sonaar.io Crew
Ok, custom js and custom css disabled, hard refresh on firefox plus cookies and cache cleaned. Still working on chorme and still doesen't on firefox.
Attached files: Schermata 2023-10-31 alle 15.17.13.png
Schermata 2023-10-31 alle 15.16.52.png
I dont see any player on Chrome:
https://drops.sonaar.io/i/HWBOhF
Thanks,
Max from the Sonaar.io Crew
All plugins have been disabled except sonaar. The active theme is TwentyTwentytwo, all javascript has been disabled. On firefox it still does not work. Could you please help me? I can't pay for a plugin that only works on chrome
Attached files: Schermata 2023-11-06 alle 14.54.21.png
Hi,
You tell me it works with Chrome and not Firefox...Im confused. On what page URL can I see your player WORKING on Chrome ? Once I will be able to see the player working on Chrome, ill be able to assist you why it does not work on other browser.
Currently, with CHROME, I don't see any player on your page https://test.michelepaolino.design/sis-archivio/
See screenshot https://drops.sonaar.io/i/HiBuhX
Thanks,
Max from the Sonaar.io Crew
Ok, so you are saying it does not work on any browser... can you tell me why? do you see any error? did you try to log in the wordpress dashboard with the login credential I provided you?
usr: [email protected]
psw: (2wggEPQjwIs8E6i$(FlkM7J
Hi,
When I go here: https://test.michelepaolino.design/sis-archivio/ there is no player set on that page. Its an empty page: https://drops.sonaar.io/i/7a22zs
When I go directly in a playlist post however : https://test.michelepaolino.design/sis-archivio/episode/podcast-collaborazione/ I can see the player working on every browsers.
Thanks,
Max from the Sonaar.io Crew