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  Public Ticket #3521264
some plugins not loading initially on page
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  • Cash started the conversation

    Hi guys, 

    I have created some pages linked off the main menu under Feeds.  The Instagram, Facebook and Youtube pages don't load completely initially..  They load a header portion without the images (first screen shot).  If you just move the cursor up in the URL line and press enter, the page will reload and everything appears correctly (second attachment).  It may be a plugin problem and I'm talking with Smash Balloon about it, but it is very similar in behavior to the call-to-action image issue you helped me solve.  I was wondering if you could take a look and see if there is something similar to the "lazy load" thing you did that will fix these pages.

    Thanks in advance!


    Attached files:  error_IG-header-only.png
      error_IG-header and everytihng.png

  • Cash replied

    Oh and I wanted to add that I've tried this on three different hardware platforms (ipad, mac, windows) with three different browsers Safari, Chrome and Firefox... all behave exactly the same.  This tells me it's not some odd browser issue or caching

  •  1,103
    Max replied

    Hi

    In most cases, the issue is related to one of the third-party plugins which are not compatible with AJAX page loading. 

    Please read this article on how to troubleshoot and workarounds.

    Thanks,


    Max from the Sonaar.io Crew