Hi, I have placed a search button on my website homepage which I want to have search only a playlist that is on a different page, however it is also searching a playlist (supposed to be a preview style playlist, have attached an image to explain) that is on the same page as the search button. I assume this may be because the players have the same ID? I am trying to locate where I can edit this, I can't seem to find it in the settings.
It seems to work from a different website window where I'm not logged into the server, so I guess that's fine!
Another question if you don't mind - I'd like to display a download button for each track that only shows or works if the user is logged in, which I know there is a version of currently, but I would like the button to go to an external link to download a folder of items, rather than downloading the source file.
Is it at all possible, or will it be soon, to enable dynamic visibility for other call-to-action buttons? Or to add a different destination for the download button that isn't the source file?
For me, this is related to the same feature. Adding a new feature to control CTA visibility would allow to display a specific download URL for your call to action and then set the dynamic visibility for that button.
Ah okay, no worries. I understand. This would have let me finally take my website live 😂. I'll have to find some sort of a work around.
I'm assuming you don't take financial contributions for requests like this? Would possibly be able to put forward a small contribution if you were able to add the feature fairly soon.
Sorry, feel like I always have a tonne of questions!
I've run into a problem where the pagination/lazy load is only working for logged in users, it doesn't work when I'm not logged in as a website user or in incognito. The playlists load fine when pagination/lazy load is turned off.
To troubleshoot, please deactivate all your plugins except our 2 plugins, then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict.
Deactivated all and reactivated all and it started working again. Thanks for the tip.
Last thing now I think! The info button on my players won't change size when I'm editing the call-to-action buttons, I want to enlarge it. Is there a specific place to edit this?
Hi, I have placed a search button on my website homepage which I want to have search only a playlist that is on a different page, however it is also searching a playlist (supposed to be a preview style playlist, have attached an image to explain) that is on the same page as the search button. I assume this may be because the players have the same ID? I am trying to locate where I can edit this, I can't seem to find it in the settings.
Attached files: Screenshot 2023-11-21 162021.png
Hi,
What is your page url where I can inspect this?
Thanks,
Max from the Sonaar.io Crew
https://woocommerce-1149298-3998828.cloudwaysapps.com/
Hi,
It seems to work here. See video: https://drops.sonaar.io/v/7KLSc8
Can you send me a video so I can understand whats not working exactly?
Thanks,
Max from the Sonaar.io Crew
Hi Max,
So on my side, when I search, it searches the player on the homepage too, rather than just the one I want (the one it directs to when you hit enter).
https://drive.google.com/file/d/1gjXAYZpw44ZN4yiH0oLfx_coERdMk7X_/view?usp=sharing
Im still not able to reproduce the issue. here it works.
I dont see a fullscreen video. Is the URL changing as you type in the search field on your homepage ?
Do you have same behavior when trying in a incognito window or with a different browser ?
Thanks,
Max from the Sonaar.io Crew
Hi Max,
It seems to work from a different website window where I'm not logged into the server, so I guess that's fine!
Another question if you don't mind - I'd like to display a download button for each track that only shows or works if the user is logged in, which I know there is a version of currently, but I would like the button to go to an external link to download a folder of items, rather than downloading the source file.
Is it at all possible, or will it be soon, to enable dynamic visibility for other call-to-action buttons? Or to add a different destination for the download button that isn't the source file?
Hi,
Its not possible to customize the general download button link individually for each of your playlist.
If other user requests this feature, we will add it to our roadmap, but you are the only one who asked this at this time.
Thanks,
Max from the Sonaar.io Crew
Ah okay, what about adding dynamic visibility to the optional call to action buttons?
For me, this is related to the same feature. Adding a new feature to control CTA visibility would allow to display a specific download URL for your call to action and then set the dynamic visibility for that button.
Thanks,
Max from the Sonaar.io Crew
Ah okay, no worries. I understand. This would have let me finally take my website live 😂. I'll have to find some sort of a work around.
I'm assuming you don't take financial contributions for requests like this? Would possibly be able to put forward a small contribution if you were able to add the feature fairly soon.
Unfortunately, we dont accept customization like this at this time because we have too many requests on our roadmaps. im sorry Alex.
Thanks,
Max from the Sonaar.io Crew
Ok no worries, thanks anyway!
Hi Max,
Sorry, feel like I always have a tonne of questions!
I've run into a problem where the pagination/lazy load is only working for logged in users, it doesn't work when I'm not logged in as a website user or in incognito. The playlists load fine when pagination/lazy load is turned off.
Any ideas?
Hi,
It looks an issue with your cache plugin
To troubleshoot, please deactivate all your plugins except our 2 plugins, then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict.
Tell me how it goes.
Thanks,
Max from the Sonaar.io Crew
Hi Max,
Deactivated all and reactivated all and it started working again. Thanks for the tip.
Last thing now I think! The info button on my players won't change size when I'm editing the call-to-action buttons, I want to enlarge it. Is there a specific place to edit this?
Hi Alex,
No option is available to adjust the info icon size.
You have to use a custom css.
.srp_noteButton{
font-size: 38px;
}
If you dont know where to insert a custom css code, go to wp-admin>appearance>customize>additional CSS
Thanks,
Alexandre from the Sonaar.io Crew
Hi, I've added this but no change has occured on the site. It still looks fine so isn't a big deal!
Attached files: Screenshot 2023-12-05 at 15.55.22.png
Hi,
Please try this code:
.iron-audioplayer .sr_store_force_pl_bt{
font-size: 24px !important;
}
Thanks,
Alexandre from the Sonaar.io Crew