Okay
  Public Ticket #3535572
Pro License
Closed

Comments

  • Dave O'Meara started the conversation

    I want to complain about the way the Pro License does not update automatically.  To have my playlists have full functionality, I need to update the Pro License manually every two weeks. The license upgrade should be as simple as the plugin upgrade. Period.

  •  1,103
    Max replied

    Hi,

    Yes it should be as simple as clicking update like any plugin ...


    What error message do you have when you do so?


    What's the domain name registered with your license key?

    Thanks,


    Max from the Sonaar.io Crew

  • Dave O'Meara replied

    My domain is www.daveomeara.comthe actual wordpress installation is at www.daveomeara.com/home/  
    there was some confusion setting it up, I think the license key has the domain without the /home/.  I think I recall that when I installed the license I tried using www.daveomeara.com/home/  but I got a message that I already had an account for www.daveomeara.com. Something like that.
    In the list of plugins it just says that the pro license needs to be updated, but that "automatic updates are not available."

  •  1,103
    Max replied

    The domain was registerd to daveomeara.com and needed the www.daveomeara.com (www). For some reason it was not set. I set it for you and now it should works for the future updates.

    Thanks,


    Max from the Sonaar.io Crew

  • Dave O'Meara replied

    Thanks!