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  Public Ticket #3536754
play buttons not working
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  • William started the conversation

    The play buttons on my mp3 player are suddenly not working. Press play on a song and then while it's playing press play on another song to recreate issue. https://trenchant.nyc/ . Can you please help me? Thank You.

  •  1,114
    Max replied

    Hi,

    It looks like a JavaScript conflict.

    Could you try something for me? Please deactivate all your plugins except MP3 Audio Player and MP3 Audio Player Pro Addon, then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict.

    Tell me how it goes.


    Thanks,


    Max from the Sonaar.io Crew

  • William replied

    Thank you! The problem is still persisting on normal chrome pages, but not on new incognito pages. In toggling plug ins, the two that seemed to cause issues (unless it was random) were Yoast Duplicate Post and WP Ultimate CSV Importer - Custom Fields Import. I can test more tomorrow.

  •  1,114
    Max replied

    it works for me.

    Perhaps clear your browser cache and browser cookies.

    Thanks,


    Max from the Sonaar.io Crew

  • William replied

    yes, that worked. So should I reach out to those plug ins to share feedback? Might that work? Thanks again?

  •  1,114

    Thanks,


    Max from the Sonaar.io Crew