Okay
  Public Ticket #3557228
Mp3 audio player
Closed

Comments

  • Curtis started the conversation

    my purchase button just keeps spinning when I click on it. See the attached picture. So weird it was just working 

    Attached files:  IMG_9703.jpeg

  •  1,114
    Max replied

    It looks like a security restriction that prevent the ajax to loads correctly. https://drops.sonaar.io/i/HyqCki

    Do you have any cache plugin on your website or on your server ? Perhaps try to clear the cache.


    Thanks,


    Max from the Sonaar.io Crew

  • Curtis replied

    yes I purchased website security from godaddy because they convinced me that I need it but it seems like ever since I added it I’m having issues on my site. I cleared the cache but it’s still not working I think it takes time to reflect on mobile correct? It’s working on desktop now after I cleared the cache but not on mobile. Should I get rid of this security service?

  •  1,114
    Max replied

    I dont know, im not very familiar with GoDaddy. I recommend you contact them to see why they are prevent AJAX requests with WordPress.

    Thanks,


    Max from the Sonaar.io Crew

  • Curtis replied

    ok well is there another hosting platform that you can recommend?

  •  1,114
    Max replied

    I strongly recommend CloudWays as one of the best Web hosting in the world right now. It's a very good host and cheap too. They specialize in WordPress and the customer support is exceptional and free ! check it out: http://sonaar.io/go/cloudways

    Thanks,


    Max from the Sonaar.io Crew