We dont support WPBakery anymore because its old and deprecated. As I told Peter on messenger, I recommend you check with your hosting provider first so they can rollback to a previous working version.
Then open a duplicate to staging server to run updates and see if everything is fine. This will allow you to do some test/updates while your current website still works (with the previous version)
Our theme wasnt working with the old versions either, we need you to support your products as we paid for them initially, WP Bakery is part of the theme setup.
Hello,
Our website is not loading after upgrading the theme and plugins. I have isolated the issue to WP Bakery current version.
How can we get out site loading again?
Thanks.
We dont support WPBakery anymore because its old and deprecated. As I told Peter on messenger, I recommend you check with your hosting provider first so they can rollback to a previous working version.
Then open a duplicate to staging server to run updates and see if everything is fine. This will allow you to do some test/updates while your current website still works (with the previous version)
Thanks,
Max from the Sonaar.io Crew
That doesnt make any sense, why is it still included in your latest theme package in the plugin folder?
"js_composer.zip" is WP Bakery, see screenshot.
Attached files: Screenshot 2024-01-30 at 3.22.03 PM.png
Our theme wasnt working with the old versions either, we need you to support your products as we paid for them initially, WP Bakery is part of the theme setup.
What issue do you have exactly? Can you send me details of the error in your error log ?
Thanks,
Max from the Sonaar.io Crew
Yes here is the error:
Fatal error: Uncaught Error: Cannot access protected property Redux_Options_fontawesome::$icons in /home/mandalam/harpmagic/wp-content/themes/sonaar/includes/sonaar-music/includes/vc-extend/vc-map.php:158
Stack trace:
#0 /home/mandalam/harpmagic/wp-includes/class-wp-hook.php(324): iron_register_js_composer('')
#1 /home/mandalam/harpmagic/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
#2 /home/mandalam/harpmagic/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#3 /home/mandalam/harpmagic/wp-settings.php(643): do_action('init')
#4 /home/mandalam/harpmagic/wp-config.php(200): require_once('/home/mandalam/...')
#5 /home/mandalam/harpmagic/wp-load.php(50): require_once('/home/mandalam/...')
#6 /home/mandalam/harpmagic/wp-admin/admin.php(34): require_once('/home/mandalam/...')
#7 /home/mandalam/harpmagic/wp-admin/plugins.php(10): require_once('/home/mandalam/...')
#8 {main} thrown in /home/mandalam/harpmagic/wp-content/themes/sonaar/includes/sonaar-music/includes/vc-extend/vc-map.php on line 158
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Please modify file includes/sonaar-music/admin/options/fields/fontawesome/field_fontawesome.php at line 14, and switch
protected $icons;
to
public $icons;
Thanks,
Max from the Sonaar.io Crew
Perfection! Thanks for your help cleaning up the themes code. WP Bakery is integral to this theme.
Please note that this is a quick fix but we don't support WPBakery anymore. Updating is at your own risk. I recommend you make sure to keep a backup.
Thanks,
Max from the Sonaar.io Crew
Thats unfortunate, we just paid for a year of theme support? Why would you phase out something initially included in your theme?
The issue was a PHP incompatibility issue, not a WPBakery related issue, we have fixed this and will continue to support PHP 8 for now.
Thanks,
Max from the Sonaar.io Crew