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  Public Ticket #3575463
License Expired but paid for renewal
Closed

Comments

  • Richard started the conversation

    Hello,

    My music players just quit working.  This has happened several times before and I normally just uninstall the player and reinstall it and it fixes the problem.  So it is working now and updated to version 5.03, however, when I look at my license page on the Sonaar website, it's showing as expired, even though I have it set to auto-renew and it did renew in November of 2023.  

    Nothing is asking me for the license key but it seems like it should be showing as valid.  Could you please correct this.  Thank you.

    Richard Zeier 

  •   Max replied privately