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  Public Ticket #3577280
player compatibility
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Comments

  • matt started the conversation

    Hello. Can you tell me if your mp3 player is only compatible with woo commerce or can it work with easy digital downloads? 


  •  1,103
    Max replied

    Hi,

    We have full support integration with WooCommerce to our MP3 Audio player Pro. While the plugin can works with EDD, we don't support ajax add to cart, automatic add-to-cart buttons on the player, EDD Categories, and  music licenses with EDD.


    Thanks,


    Max from the Sonaar.io Crew

  •  1,103
    Max replied

    Hi Matt,

    I never tried it personally, but it shoud work.

    Thanks,


    Max from the Sonaar.io Crew

  • matt replied

    And just to be clear, the payment of the mp3 plugin itself is not an annual subscription, it's unlimited. Only the updates and support is annual?

  •  1,103
    Max replied

    Hi,

    This product is a one-time fee and it also includes 1 year of updates and support. After 1 year, you will be able to renew for 1 additional year of update and support. If you don't want to renew, you can cancel your subscription at any time and your product will still work!


    If you are interested in lifetime updates and support, we do have a Lifetime license available.


    View our pricing page: https://sonaar.io/mp3-audio-player-pro/pricing/

    Thanks,


    Max from the Sonaar.io Crew

  • matt replied

    The file sonaar-music-pro.zip isn't installing in wordpress.

    Attached files:  5665.PNG

  • matt replied

    It seemed the player installed but I cant get the 100-elementor-templates-kit-by-sonaar_v2.zip file to upload.


  • matt replied

    wont upload, it's stuck

    Attached files:  768678678.PNG

  • matt replied

    No, I was wrong. The MP3 pro player doesn't install either, I'm still on the free version.

    Attached files:  7657564.PNG

  • matt replied

    player cannot be installed. will not unpack the zip file

    Attached files:  657567.PNG

  • matt replied

    Sum up: the 2 folders wont install, the mp3 player and the elementor template kit, for the same reasons.

  •   Max replied privately
  •   matt replied privately
  •  1,103
    Max replied

    Hi,

    Everything seems correctly installed.

    The +100 Elementor Templates can be found here: https://orangecandymusic.com/wp-admin/edit.php?post_type=elementor_library&tabs_group=library

    And the player's templates can be found in WP-Admin > MP3 Player > Import Templates

    Thanks,


    Max from the Sonaar.io Crew

  • matt replied

    I cant seem to get this mp3 player to work. I'm using example 93 from the templates.

    As you can see in the image, on the title bar mood, instruments and length all have a "no" value on them. 

    The last track "trap melodic" does in fact have fields assigned in the product page (it's my only completed product so far) but none of them are displayed by the track for mood, instruments on the title bar, nor do any selections in the custom filters dropdown display the track when selected.


    Attached files:  657567677.PNG
      56756776.PNG
      45645665566.PNG

  •  1,103
    Max replied

    Hi,

    I created a new page and setup the player 093 here: https://orangecandymusic.com/index.php/player-93-by-sonaar

    tell me if it works.

    I think the issue was because the player had to be inserted into a real page, not to be held in a template post type.



    Thanks,


    Max from the Sonaar.io Crew

  • matt replied

    This isn't much use to me, I need the player inserted on the main page.

  •  1,103
    Max replied

    Hi,

    You can simply copy its container and paste it on your homepage...

    Thanks,


    Max from the Sonaar.io Crew

  • matt replied

    I already tried that, mood, instruments disappears and the filters dont work. Also the instrument field in your example doesn't display anything.

  •  1,103
    Max replied

    Please see video how I did : 

    https://drops.sonaar.io/i/nFhb0m

    Also, the instrument field was not displaying because no field was selected. See screenshot https://drops.sonaar.io/i/KIONmC

    it works now.

    Thanks,


    Max from the Sonaar.io Crew

  • matt replied

    That video's a png file

  • matt replied

    also instrument and length aren't showing when player is pasted into the main page + none of the filters on the side work still

  • matt replied

    My mistake, it all seems to be working on the preview, just not in editing mode

  • matt replied

    Can you tell me how to add a track from a playlist to the product page using the mp3 player shortcode generator?

    On product page edit I have to choose a playlist, it says "Enter a comma separated list of post IDs. Enter latest to always load the latest published playlist post. Click the magnifying glass to search for content". I have no idea what this means or what the name of the playlist you created is.



    Attached files:  65756756.PNG

  •  1,103
    Max replied

    Hi,

    Is there a specific reason why you would like to manually add a shortcode player to a product page ? What I mean is that the player should automatically be present on a product page (if tracks are set into our custom fields: https://drops.sonaar.io/i/5BTCAK ).

    You can control the audio player generated on your product page here: https://drops.sonaar.io/i/Ld381v

    Additionally, if you want more control over the product page, I recommend using Elementor Pro (Advanced Plan). Which will allow you to build your product page as you wish. Example of what we did here: https://templates.sonaar.io/audience/product/room-3327/

    Thanks,


    Max from the Sonaar.io Crew

  • matt replied

    1. There seems to be some  bugs with the player. All the products I created that have been automatically added to the player  dont display the title, just "track 1". The only 2 tracks that have the title are the ones I manually added to the player before.

    2. some of the tracks dont display the image, just 'track 1'.

    3. Also how do I change the order on the blue heading bar? I want 'genre' to display first, not mood.

  • matt replied

    Here is an image

    Attached files:  654643643.PNG

  •  1,103
    Max replied

    1) its because you have not set any audio file for the track in our custom fields. I added an mp3 for the first one and it works: https://drops.sonaar.io/i/1M6gYa

    2) No product image is set: https://drops.sonaar.io/i/ySeu3Z you have set a gallery image but not a product image.

    3) Simply drag and drop? https://drops.sonaar.io/i/V3mtWm

    Thanks,


    Max from the Sonaar.io Crew

  • matt replied

    Thanks. #3 didn't work, it only affects the filters on the left, not the title bar.

    I'm trying to add a carousel cover flow (template example 97) above the beat container (like in the example picture ex1) but when I do it as 'this widget' or 'selected posts' I get this ...picture ex2.  It squeezes the cover to a vertical line.

    I want to only add certain beats here which is why I'm doing it as 'this widget or selected posts'

    Also how do you embed the sonaar templates to product pages? I know how to add media from the product edit screen but I would like to add a few mp3 player and video templates to showcase products. There doesn't seem to be a way to access the elementor editor via the product page or editor. (Incidentally , that's why I asked before about the shortcode generator.)

    Attached files:  ex1.PNG
      ex2.PNG

  •  1,103
    Max replied

    for #3, if you want to order the columns (its what i think you refer by "title bar"), reorder them within the custom field tab. see screenshot: https://drops.sonaar.io/i/5J6t6Z

    For the carousel cover flow, where can I see the issue ? PLease add the carousel on your page, and make sure to select enough playlists in the feed source. Once its done, let me know and Ill check the issue for you. You should have at least 6 different tracks to make the slider looks good.

    For the sonaar templates to product pages, if you want to edit your product page template with Elementor, you need Elementor Pro (Advanced Plan), which allows you to edit WooCommerce widgets with Elementor.

    Thanks,


    Max from the Sonaar.io Crew

  • matt replied

    Thanks

    The coverflow template ""Carbon – Music – Coverflows Static – Dark" has a title above it in the display pic on your website but I dont have that option when I use this template as you can see in the picture.

    Also my first price option on my beats is free so the buy button on the player says 'free'. Is there a way to make it either the 2nd price option 29.99 or just "buy" and no price?

    And the carbon/music/coveflow I mentioned seems to be buggy on firefox browser, sometimes the tracks play, sometimes not.

    Attached files:  678678568.PNG

  •  1,103
    Max replied

    Hi,

    If you refer to this heading: https://drops.sonaar.io/i/Vtbvy1 its a heading we use globally for our templates just as a showcase. its not included in the template itself.

    Just add an Elementor heading widget to create your own heading, and an image as a separator.


    For "Also my first price option on my beats is free so the buy button on the player says 'free'. Is there a way to make it either the 2nd price option 29.99 or just "buy" and no price",
    Unfortunately, this is not possible.

    For "And the carbon/music/coveflow I mentioned seems to be buggy on firefox browser, sometimes the tracks play, sometimes not."

    If you refer to this: https://drops.sonaar.io/i/xaFv0q this is a link to your SoundCloud. Check with SoundCloud if your track does not start on your SoundCloud website.


    Thanks,


    Max from the Sonaar.io Crew

  • matt replied

    Hello. Just a couple of things.

    My sample packs are showing in my mp3 player. Do you know why?

    How do you get the player to look like this: https://drops.sonaar.io/i/5J6t6Z. 

    I cant seem to do a gradient on the inner area, just the outer.

  •  1,103
    Max replied

    What do you mean by "sample packs are showing in my mp3 player. Do you know why?" ?

    They might show because they are set to be displayed. Please elaborate with a screenshot of what is the track(s) that are showing on which player which should not be displayed.

    For the player from our screenshot, this screenshot has been taken from a new beta version which will allow to set a background image of your artwork in the player. This feature has not been released yet.


    Thanks,


    Max from the Sonaar.io Crew

  •  1,103
    Max replied

    In your case. If you want to simply have a gradient background in your tracklist, you have set it correctly. The issue is you also have a tracklist item background color set for your track items. you can remove it here: https://drops.sonaar.io/i/a8ze8t

    Thanks,


    Max from the Sonaar.io Crew

  • matt replied

    Screenshot of sample packs added to mp3 player

    Attached files:  5675677.PNG

  •  1,103
    Max replied

    Well, from what I see, your player is loading all products into it: https://drops.sonaar.io/i/CrvcuH

    So its currently "normal" that it displays your sample pack because its present here: https://drops.sonaar.io/i/LZW73t

    perhaps what you want is to list all tracks EXCEPT the sample pack categories? if so, see screenshot on how to exclude a specific category: https://drops.sonaar.io/i/3ChfDE

    Thanks,


    Max from the Sonaar.io Crew

  • matt replied

    How do I link a form to a download button, making filling it out conditional before the download? Essentially, offering the beat free before they fill out a subscription form.

    This page beats page https://orangecandymusic.com/wp-admin/post.php?post=1176&action=elementor is what I'm trying to do it with. 


  •  1,103
    Max replied

    Hi,

    We dont have this kind of feature out of the box im afraid, sorry.



    Thanks,


    Max from the Sonaar.io Crew

  • matt replied

    Something strange has happened to my mp3 player. It's showing thumbnails of blog articles on page 1 and 2 and "track" titles. 

    https://orangecandymusic.com/

    Attached files:  5675754.PNG

  •  1,103
    Max replied

    Hi,
    Please check now. The issue was because there was post types activated which you didn't needs: https://drops.sonaar.io/i/Ynt9B9


    Thanks,


    Max from the Sonaar.io Crew