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  Public Ticket #3586368
multiple products from single csv file
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  •  1
    Glenn started the conversation

    From the instructions on the bulk creation tool page and from the example csv file, it appears that this method should work for creating multiple items (playlists, products, posts) from a single csv file.

    I'm trying to use the attached csv file to create 314 products, each with a single track and their own CTA label and link. Using the attached file results in 1 item created with 314 tracks.

    What am I doing wrong?

    Attached files:  new import single track products 20240216.csv

  •  1,113
    Max replied

    Hi,

    for some reason, your CSV file does not seem to be recognized correctly.

    I have opened your CSV with a text editor and saved it using the text editor and now it works.

    Here is the attached, working csv file.

    Attached files:  example_of_csv_file_to_import (1).csv

    Thanks,


    Max from the Sonaar.io Crew

  •  1
    Glenn replied

    Thanks Max, that worked (although it failed at 68 items, maybe memory limit or computer slept, no big deal, I'll do batches of 67).

    I think the issue might be that I was using the "common" CSV UTF-8 encoding from Excel on MacOS, if I use the older standard csv format it works fine.

    Thanks again for your help,

    Glenn