"Theme Install" (#3596536) / Sonaar Help

Ayhan started the conversation
March 1, 2024 at 12:06pm
Theme installation failed. It gives a warning that the style file was not found and does not perform the installation.
Attached files: Screenshot_3.png
1,114
Max replied
March 1, 2024 at 4:51pm
Hi there,
I think there is a confusion. You are trying to upload a plugin (sonaar music pro 5.0.3 is a plugin), and not a theme...
To upload a plugin, go to wp-admin > plugins > add new > browse.
Thanks,

Max from the Sonaar.io Crew
Ayhan replied
March 1, 2024 at 4:57pm
Hi Max, what did we buy? I thought I bought the theme and mp3 player pro plugin? Didn't we buy a theme for this situation?
Ayhan replied
March 1, 2024 at 4:59pm
If we need to buy a theme, please replace the templates package with the theme.
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Max replied
March 1, 2024 at 5:03pm
Whats the email associated with your sonaar.io account?
Thanks,

Max from the Sonaar.io Crew
Ayhan replied
March 1, 2024 at 5:04pm
[email protected]
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Max replied
March 1, 2024 at 5:06pm
Follow this instruction on how to install the Elementor Kits you have purchased:
https://sonaar.io/docs/how-to-use-and-import-sonaar-elementor-kit/
Thanks,

Max from the Sonaar.io Crew