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  Public Ticket #3602238
connecting instagram account
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  • Stuart started the conversation
    March 8, 2024 at 8:12pm

    I'm having trouble connecting my Instagram on the home page. I tried to connect it by going to Essential Grid > Instagram > Source > connect your instagram and I'm getting this notification: 400 Session Invalid


    Any help would be greatly appreciated

  • Stuart replied
    March 11, 2024 at 1:32pm

    hello, anyone have any advice here?

  •  708
    Alexandre replied
    March 11, 2024 at 1:55pm

    Hi, 
    Are you using Essential Grid v3.1.1?
    If not, please go to wp-admin>plugins
    Disable and remove Essential Grid.
    And go to wp-admin>appearance>install plugins to re-install it.

    Thanks,

    Alex from the Sonaar.io Crew

  • Stuart replied
    March 11, 2024 at 4:29pm

    must have been a glitch the other day....It seems i successfully connected our account but it says no source code connected:


    https://feb2b14046.nxcli.io/


  • Stuart replied
    March 11, 2024 at 4:47pm

    I ended up just using smash balloon and i think I'm good. thanks!

  •  708
    Alexandre replied
    March 11, 2024 at 6:44pm

    You are welcome

    Thanks,

    Alex from the Sonaar.io Crew