Hi,

I think its because you are still using version 5.0.3 of MP3 Audio Player by Sonaar.
The Mp3 Audio Player PRO ADDON is updated to 5.1 which is fine. but not the MP3 Audio Player by Sonaar

You should see it in wp-admin > dashboard > updates.

If not, please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have.

To create an access:

1. Log in to your WordPress website using your existing administrator account.
2. Navigate to the "Users" section and click "Add New."
3. Fill in the user details, including a unique username, email address ([email protected]), and a strong password.
4. Assign the administrator role from the dropdown menu
5. Click "Add New User" to create the administrator account.
6. Submit the username and password you have created, in this ticket.

Hi,

There seems to be an issue with your server and WordPress. Your plugin page does not show any updates available for any plugins. By example, WooCommerce has a newer version than the one you are currently using, but it does not show neither the update in your dashboard. see screenshot: https://drops.sonaar.io/i/vaSMg8

I have deleted our plugin and reinstalled it so you got now the newest version. The player works now.

I recommend you check with your hosting support why no updates are showing in your dashboard.