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  Public Ticket #3622520
Sticky player
Closed

Comments

  • John started the conversation

    My sticky player is not continuous playing when different pages load.  Continuous play is selected. Please help.  

  •  1,114
    Max replied

    Check your site settings in the browser and make sure auto play is allowed: https://drops.sonaar.io/i/WHXyXk

    Thanks,


    Max from the Sonaar.io Crew

  • John replied

    When I go to another site, there sticky player works continuously.  My concern is for my end user.  Is there something I can check on my end other than my website settings?

    Is there a way that you can look at the back end of my site?

  •  1,114
    Max replied

    give me site example where the sticky player works continuously please

    Thanks,


    Max from the Sonaar.io Crew

  • John replied

    This is from another site. 


    Attached files:  RPReplay_Final1712371064.MP4

  •  1,114
    Max replied

    The issue you have happens when you navigate on a WooCommerce page. The WooCommerce plugin is not compatible with AJAX page loading and thus, the WooCommerce pages have to be reloaded.

    The site you refer to do not use WooCommerce. Its a 100% custom made website and they don't use WordPress.


    Thanks,


    Max from the Sonaar.io Crew

  • John replied

    Got it. Thanks