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  Public Ticket #3644725
Problems installing demo theme
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  • Jelle started the conversation

    I have a problem. I am trying to install the sonaar demo theme on my wordpress site but it takes way too long, something seems wrong.

    Attached files:  Schermafbeelding 2024-05-09 om 3.57.36 PM.png

  •  665
    Alexandre replied

    Hi,

    You probably need to increase the max_execution_time. Our demo’s data is big and the import process while takes more than 30 seconds. 

    Step 1 – To raise the time a script is allowed to run, go to your CPanel > Select PHP Version > Switch to PHP Option (http://d.pr/i/Z6ev)

    Step 2 – Then check for max_execution_time and change the setting for 30 then click Apply and Save (http://d.pr/i/QXG2)

    Step 3 – If you don’t have access to your CPanel or you still receive a timed out message, please contact your web host so he can set your max_execution_time to 600. 

    If above steps doesn’t work, see OPTION 2 on this article: https://sonaar.io/docs/how-to-import-sonaar-theme-demos/

    Thanks,


    Alexandre from the Sonaar.io Crew