I just switched from Cloudways to Hostinger for my wordpress hosting. As soon as I switched, my audio player has been acting up. If I select the first track in the playlist, the player will play a completely different track in the playlist (eg, if I select track 1, the sticky player will play track 4 and show track 4 in the sticky player as if I actually selected track 4).
If I select the track that's playing, it will play a completely different track. I have cleared the audio previews and regenerated them with no luck. Many of the tracks no longer play at all, but I can't seem to figure out a pattern as to why this is happening.
Difficult to explain but if you start playing tracks off the playlist you'll quickly see what I mean. https://sonomotif.com/#browse
Thank you for the prompt reply. I was using Google Chrome and the issue persisted even on google chrome on mobile, but just tested again on Chrome this evening and while the initial issue has resolved, only some of the songs are playing.
I believe the issue has to do with some missing files in my media library that may be an error during the transfer (some of my audio files in the media library now have broken links while some are working just fine). All this is to say I don't believe this is an Mp3 Player issue.
I will create a new ticket if things change but for now I think this is a web host issue and not a Sonaar issue. Thank you again!
Hello,
I just switched from Cloudways to Hostinger for my wordpress hosting. As soon as I switched, my audio player has been acting up. If I select the first track in the playlist, the player will play a completely different track in the playlist (eg, if I select track 1, the sticky player will play track 4 and show track 4 in the sticky player as if I actually selected track 4).
If I select the track that's playing, it will play a completely different track. I have cleared the audio previews and regenerated them with no luck. Many of the tracks no longer play at all, but I can't seem to figure out a pattern as to why this is happening.
Difficult to explain but if you start playing tracks off the playlist you'll quickly see what I mean. https://sonomotif.com/#browse
Any insight would be appreciated.
Thank you,
Mike
Hi Mike,
I see nothing wrong on my side.
See here: https://drops.sonaar.io/v/wY4RZK
Which browser are you using?
Thanks,
Alexandre from the Sonaar.io Crew
Hi Alexandre,
Thank you for the prompt reply. I was using Google Chrome and the issue persisted even on google chrome on mobile, but just tested again on Chrome this evening and while the initial issue has resolved, only some of the songs are playing.
I believe the issue has to do with some missing files in my media library that may be an error during the transfer (some of my audio files in the media library now have broken links while some are working just fine). All this is to say I don't believe this is an Mp3 Player issue.
I will create a new ticket if things change but for now I think this is a web host issue and not a Sonaar issue. Thank you again!
Mike