Hi, Could you try something for me? Please deactivate all your plugins, then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict. Tell me how it goes.
Don't worry with this ticket. I managed to make it work and it is all good regarding the issue that was reported in this ticket. You can close this one if you want.
I opened another ticket yesterday regarding how to Edit some Services page elements. If you can take a look into that other one, I really appreciate it.
Hello!
I am using your Music Studio theme. I am trying to change the website logo but I can't find the correct option to do that. Could you, please, help me?
Thanks!
Hi Fabiano,
Which logo are you trying to change?
The main logo in the menu has already been changed.
Maybe you need clear cache
Thanks,
Alexandre from the Sonaar.io Crew
2 problems here:
1 - Logo: I could change to my own logo but I couldn't find the option of how to resize it,
2 - Colors: The global theme colors are not applying
Nevermind about the logo resize. I could find where to do it.
To discuss about the theme color options, please refer to the ticket https://sonaar.ticksy.com/ticket/3768102/.
Thanks,
Alexandre from the Sonaar.io Crew
Hi Alexandre!
I ended up reinstalling the theme. Now, it is giving me this error (attached file) when I try to edit.
Could you, please, help me?
Attached files: Error.png
Hi,
Could you try something for me? Please deactivate all your plugins, then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict. Tell me how it goes.
Thanks,
Alexandre from the Sonaar.io Crew
Don't worry with this ticket. I managed to make it work and it is all good regarding the issue that was reported in this ticket. You can close this one if you want.
I opened another ticket yesterday regarding how to Edit some Services page elements. If you can take a look into that other one, I really appreciate it.
Thank you very much!
Fabiano
You are welcome
Thanks,
Alexandre from the Sonaar.io Crew