After the last update of my theme. Search bar in my website get distorted. It happened after the update. I think the problem in Essential Grid. I contacted directly to essential grid team via email to fix the issue and release the update, but for further investigation they are asking my license number which i don't have obviously. Can you contact them on my behalf to explain the situation if the problem from their side? I want my old normal search bar look back. It looks awful now. I also attached before and after screenshot below. You can check it as well. You can send it to essential grid support team to fasten the fixing problem and release of the new version. I'd appreciate that.
Thanks, but what about category button? I think it doesn't work. It says "Filter-All", and frozen like that. Before the update it was category button and there are categories created in my website. Why i need categories if i can not use that feature? Is that bug after the update?
I checked that Essential Grid and Slider Revolution already released new versions. Are you guys planning to release new updage of the Sonaar Apex theme? And If I add and change my code right now to fix the problems that I have on my main website, after the new update is not it gonna effect to my Essential Grid badly again? Because Essential Grid team maybe tried to fix the problem on their new update (which is 3.1.7v). Also I checked now, my main website's Essential Grid is 3.1.6 version but on my subdomain webiste (which is www.test.namazmuhammadkarim.com) it's 3.1.7, how is it so? My main web address: www.nocopyrightnasheeds.com
Maybe that's why Filter on my main website still is not working even after removing two double space before the .eg-search-clean and .eg-search-submit class in the css code. If you did update on my subdomain website, can you go and do the same thing on my main website? Credentials are the same. I think after the update everything will work, I removed double space.
Hi guys.
After the last update of my theme. Search bar in my website get distorted. It happened after the update. I think the problem in Essential Grid. I contacted directly to essential grid team via email to fix the issue and release the update, but for further investigation they are asking my license number which i don't have obviously. Can you contact them on my behalf to explain the situation if the problem from their side? I want my old normal search bar look back. It looks awful now. I also attached before and after screenshot below. You can check it as well. You can send it to essential grid support team to fasten the fixing problem and release of the new version. I'd appreciate that.
Best regards!
Attached files: Essential Grid problem screenshot.png
Hi,
Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have.
To create an access:
Thanks,
Alexandre from the Sonaar.io Crew
To fix the issue I went to wp-admin>theme options>custom CSS/JS
And added this in the custom CSS field:
._apex_elementor input.eg-search-input[type=text] {
margin: 4px !important;
margin-left: 0px !important;
padding-top: 0 !important;
padding-bottom: 0 !important;
}
Thanks,
Alexandre from the Sonaar.io Crew
Thanks, but what about category button? I think it doesn't work. It says "Filter-All", and frozen like that. Before the update it was category button and there are categories created in my website. Why i need categories if i can not use that feature? Is that bug after the update?
It is fixed.
I have fixed the skin css code here.
I have removed double space before the .eg-search-clean and .eg-search-submit class in the css code.
Thanks,
Alexandre from the Sonaar.io Crew
Thanks,
I checked that Essential Grid and Slider Revolution already released new versions. Are you guys planning to release new updage of the Sonaar Apex theme? And If I add and change my code right now to fix the problems that I have on my main website, after the new update is not it gonna effect to my Essential Grid badly again? Because Essential Grid team maybe tried to fix the problem on their new update (which is 3.1.7v). Also I checked now, my main website's Essential Grid is 3.1.6 version but on my subdomain webiste (which is www.test.namazmuhammadkarim.com) it's 3.1.7, how is it so? My main web address: www.nocopyrightnasheeds.com
Maybe that's why Filter on my main website still is not working even after removing two double space before the .eg-search-clean and .eg-search-submit class in the css code. If you did update on my subdomain website, can you go and do the same thing on my main website? Credentials are the same. I think after the update everything will work, I removed double space.
Hi,
I was the one who updated Essential Grid on www.test.namazmuhammadkarim.com to see if it would fix the issues, but I don’t think it changed anything.
I have now updated it on your main site and also fixed the CSS of the skin—there were other places where there were double spaces.
The filters seem to be working.
Regarding plugin updates, we always update them when updating the theme, but I can’t say when the next update will be.
You don’t need to worry about the fix we made—it will be applied in the next version of Essential Grid.
Thanks,
Alexandre from the Sonaar.io Crew
Thank you very much. Can you do the same thing with my "Mobile Gallery" skin too. It has the same problem.
It's fixed.
All categories also needed to be checked.
Thanks,
Alexandre from the Sonaar.io Crew
Got you! Thanks!
You are welcome
Thanks,
Alexandre from the Sonaar.io Crew