Okay
  Public Ticket #3819567
problem with iphones and safari
Closed

Comments

  • Dimitris M started the conversation
    February 12, 2025 at 10:19pm

    Hello my players are not playing in iphones and there are a lot of problems in safari... what can i do?

  •  1,116
    Max replied
    February 13, 2025 at 3:31pm

    Hi,

     

    It works on safari for me see screenshot https://drops.sonaar.io/i/nryqh2
    Can you elaborate on your issue and how can I reproduce it on my end?

     

    Thanks,

    Max from the Sonaar.io Crew

  • Dimitris M replied
    February 13, 2025 at 3:39pm

    The problem is that is not streaming on the iphones.... How can i say it .... There is no sound. 

  •  1,116
    Max replied
    February 13, 2025 at 3:50pm

    Please try to disable the Animated Audio Spectrum and tell me if it works.

    Thanks,

    Max from the Sonaar.io Crew

  • Dimitris M replied
    February 13, 2025 at 4:09pm

    No still nothing playing on iphone.... Safari also has some problems ... does not show player button on carousel. 

  •  1,116
    Max replied
    February 13, 2025 at 6:27pm

    I cant reproduce the issue. here I see the play button on the carousel when I hover it: https://drops.sonaar.io/i/3ryeFN
    Perhaps clear your browser cache.

    Thanks,

    Max from the Sonaar.io Crew

  • Dimitris M replied
    February 13, 2025 at 7:24pm

    Ok l'll send you a video from my screen in safari.... 

    https://jmp.sh/s/IP4h71vYnIVN5JoQ2dUH

    look at this video the glitches and the conflicts in safari browser. In some there is no play button on hover. 

  • Dimitris M replied
    February 14, 2025 at 9:15am

    Hello Max... Any news for my request?

  •  1,116
    Max replied
    February 14, 2025 at 3:20pm

    Hi,

    Safari has known issue with backface-visibility and transform: translate3d() when using SwiperJS's Coverflow effect. Safari has problems rendering transformed elements smoothly, leading to pixelation or blurriness.

    What I can try is to update the Swiper library to the latest version and see if they have fixed the issue.

    Could you please provide me temporary access to your WP-Admin (WordPress dashboard) ?

    To create an access:

    1. Log in to your WordPress website using your existing administrator account.
    2. Navigate to the "Users" section and click "Add New."
    3. Fill in the user details, including a unique username, email address ([email protected]), and a strong password.
    4. Assign the administrator role from the dropdown menu
    5. Click "Add New User" to create the administrator account.
    6. Submit the username and password you have created, in this ticket.

     

     

    Thanks,

    Max from the Sonaar.io Crew

  • Dimitris M replied
    February 17, 2025 at 2:12pm

    Hello Max i just wanted to say to you that someway somehow i ve got my radio streams playing in iphone .... i don't know what was happened but now everything is working fine... Thanks.