We've experienced reports of the Sonaar playbar not displaying on mobile & tablet devices running on Android. This seems to be sporadic as this does not occur on all Android devices.
We have the following plugins installed:
MP3 Audio Player by Sonaar version 5.9.5
MP3 Audio Player by Sonaar - Pro Addon version 5.9.4
The issue appears to be device-specific rather than affecting all Android users, which makes it challenging to pinpoint the exact cause. Users on affected devices are unable to see or interact with the audio playbar controls.
Could you please investigate this issue and provide guidance on potential solutions or workarounds? If you need any additional information about our setup or specific device details, please let us know.
We've experienced reports of the Sonaar playbar not displaying on mobile & tablet devices running on Android. This seems to be sporadic as this does not occur on all Android devices.
We have the following plugins installed:
The issue appears to be device-specific rather than affecting all Android users, which makes it challenging to pinpoint the exact cause. Users on affected devices are unable to see or interact with the audio playbar controls.
Could you please investigate this issue and provide guidance on potential solutions or workarounds? If you need any additional information about our setup or specific device details, please let us know.