I have an unlimited site license purchased but I didnt renew it because there were hardly any updates and if anything created problems with my site so I dont need the license subscription for updates at the moment. On the other hand I try to use my license key just to install the basic and older themes by importing them, and the license key is no long active for subscription but it also won't just let me install the theme. Is this normal and do I have to buy a subscription to make my unlimited site install working and be able to import the demo?
I have an unlimited site license purchased but I didnt renew it because there were hardly any updates and if anything created problems with my site so I dont need the license subscription for updates at the moment. On the other hand I try to use my license key just to install the basic and older themes by importing them, and the license key is no long active for subscription but it also won't just let me install the theme. Is this normal and do I have to buy a subscription to make my unlimited site install working and be able to import the demo?
Hi Ryan,
Yes, that’s normal.
You need an active license to download the theme and import the demo content.
Thanks,
Alexandre from the Sonaar.io Crew