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  Public Ticket #4511062
Playlist doesn't respond
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  •  1
    Giorgos started the conversation

    Hello,

    I noticed that the playlist section on my main page doesn't respond. 6015617107.png
    Can you please help me with it?

    Best regards,
    Giorgos
  •  691
    Alexandre replied

    Hello Giorgos,
    I see you're using the MP3 Player plugin. I need to make a slight change to the slider so it works with the MP3 Player. That said, you're using the free version of MP3 Player, and there's no point in using the free version without the Pro version with the Sonaar theme. I can't guarantee that the free version is compatible with the Sonaar theme. I recommend you purchase a Pro license or disable the plugin and use the theme's native player.

    Thanks,


    Alexandre from the Sonaar.io Crew

  •  1
    Giorgos replied

    Hello, 

    I remember that it was working before so maybe it was the free version. 
    Can you guide me how to use the theme's native player?
    Should I recreate the playlists?

  •  691
    Alexandre replied

    Hello,
    You simply need to deactivate the MP3 Player plugin.
    Unfortunately, you’ll need to recreate the playlists.
    You’ll probably also need to rebuild the Track submenu
    And replace the player widgets if you added any within the site’s content, though I don’t believe you inserted any players manually. At least, I haven’t seen any.

    Thanks,


    Alexandre from the Sonaar.io Crew