Hello! I am having issues with the audio player. It is working great, but it will not allow me to have more than 58 tracks uploaded and showing on the player for some reason. I uploaded like 85 songs earlier, and it completely cut them off on the display and they are not all showing. I have been using this product for a couple months now, but I have just now realized this limitation.
We paid for a full-upgrade on it - why is this limit happening? It allows me to set up the 85+ tracks in the MP3 Plugin's "Post" but then they don't all display on the site.
Can someone please assist me? I also attached a link for you to see what I am talking about... Thank you so much!
Hi, The number of track limitation is set by your server. You must increase the value of max_input_vars on your server. Set it to 9000 and check if it works. See this forum: https://sonaar.ticksy.com//ticket/3609129/
Thank you. I will reach out to my hosting team tomorrow and see if I can get this resolved. I looked into doing it myself, but I don't think I have the option.
I do appreciate your timely response, and I will keep you posted on what I find out.
Hello! I am having issues with the audio player. It is working great, but it will not allow me to have more than 58 tracks uploaded and showing on the player for some reason. I uploaded like 85 songs earlier, and it completely cut them off on the display and they are not all showing. I have been using this product for a couple months now, but I have just now realized this limitation.
We paid for a full-upgrade on it - why is this limit happening? It allows me to set up the 85+ tracks in the MP3 Plugin's "Post" but then they don't all display on the site.
Can someone please assist me? I also attached a link for you to see what I am talking about... Thank you so much!
Hi,
The number of track limitation is set by your server. You must increase the value of max_input_vars on your server. Set it to 9000 and check if it works. See this forum: https://sonaar.ticksy.com//ticket/3609129/
Thanks,
Alexandre from the Sonaar.io Crew
Thank you. I will reach out to my hosting team tomorrow and see if I can get this resolved. I looked into doing it myself, but I don't think I have the option.
I do appreciate your timely response, and I will keep you posted on what I find out.
You're welcome! No problem at all.
Keep me posted on what your hosting team says, and I’ll be happy to help further if needed.
Thanks,
Alexandre from the Sonaar.io Crew