Okay
  Public Ticket #4532173
Elementor Upgrade leads to fatal error
Open

Comments

  • Robert started the conversation

    We are using the latest version of the Sonaar theme, and have tried to upgrade from Elementor 3.24.7 to Elementor 3.34.1. This lead to a fatal error, the website could not be opened anymore, so we had to restore a backup.

    Are you aware of any incompatibilities between Sonaar and the latest Elementor version?

  •  701
    Alexandre replied

    Hi,

    Is the Elementor for Sonaar Addon plugin up to date?
    Go to wp-admin > Appearance > Install Plugins to update the plugin.

    The latest version is 2.5.2.

     

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Robert replied

    Hi,

    Sorry for my late response.

    I tried the update again today and still get the critical error.

    Elementor is now version 3.34.4. Elementor Sonaar Addons is 2.5.2.

    With Elementor 3.24.7 it is still working.

    Do you have any other ideas of what I can try?