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  Public Ticket #4564619
MP3 Player Pro: playing a track shoves entire layout to the right then stops playing after 5 seconds
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  • Elaine Lucia started the conversation

    Hi there,
    I've created a page containing a Playlist. https://elaineluciamusic.com/soul-to-soul-album-page/

    When I click on a track within the Playlist, the entire PAGE layout moves to the right, and the song stops playing after five seconds or so.
    This behavior happens on Desktop, Tablet, and Mobile.

    I don't think it is Elementor, because I created a TEST PAGE and entered ONLY the MP3 Player WIDGET on to the page and the behavior continued (TEST PAGE HERE:   https://elaineluciamusic.com/test-page/)

    I do have WooCommerce buttons on each track (to go to Shop Page) and turned OFF the AJAX setting in WooCommerce, but that did not fix it either.
    Can you help?
    thanks so much

  •  708
    Alexandre replied

    Hello,
    Have you made any JS or PHP customizations to the player? If not, there is a plugin causing a conflict. The player behavior is not normal. Could you try something for me? Please deactivate all your plugins except MP3 Audio Player, MP3 Audio Player PRO Addon, then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict. Tell me how it goes.

    Thanks,


    Alex from the Sonaar.io Crew