Okay
  Public Ticket #2565987
Embed Buzzsprout episode to my website
Closed

Comments

  • Johnny Burke started the conversation

    First off, this website is not hosted on my server yet. Before I try to embed an episode into my Podcrafter template I( as well as my developer) needs to know exactly how& where to place the embed code. I could use a Buzzsprout player, but it won't have the same look as the player that comes with the theme, right?

  • Johnny Burke replied

    If the Podcrafter  player uses the RSS Feed , is this entered in the WP settings  to update  my site with new episodes? is there a plugin already installed? how do I edit the SEO titles/ meta descriptions for each page?

  •  388
    Max replied

    Hi,

    I just replied in your other ticket.

    For SEO Titles and Meta Description, I recommend using Yoast SEO plugin which is the best tool for this.

    Thanks,


    Max from the Sonaar.io Crew

  • Johnny Burke replied

    I have added some episodes from my Buzzsprout account, but a) it does not have the look of the Podcrafter player, and b) the info from Buzzsprout has not been updated on closertovenus.com. My developer tells me the RSS fied has been imported. Does he need a plugin of some sort? What are we doing wrong?

  •  388
    Max replied

    Hi,

    What is the URL of the RSS feed you have imported?

    Have you imported the episode using this method? : https://sonaar.ticksy.com/article/13807

    if its not working, please provide me access to your wp-admin and I will gladly check the issue you have.

    Thanks,


    Max from the Sonaar.io Crew

  • Johnny Burke replied

    Ok, send me your email and I'll give you admin access- just need to let me know when you're done

  •   Max replied privately
  • Johnny Burke replied

    don't have the password as the site is not on my server yet. Any email that you use will work

  •   Max replied privately
  • Johnny Burke replied

    do you answer mail at support@sonaar.io? I  DO NOT HAVE THE PASSWORD TO THE WP DASHBOARD

  • Johnny Burke replied

    check  your email for the invite please

  •  388
    Max replied

    Ok, im logged in.

    2 questions for you:

    1) What is the URL of the RSS feed you have imported?

    2) Have you followed the instruction here: https://sonaar.ticksy.com/article/13807 ?


    Thanks,


    Max from the Sonaar.io Crew

  • Johnny Burke replied

    Hi Maxime,

    Im not sure you work on weekends, but I need to know when you plan on accessing our WP dashboard. I will activate your Admin status when I hear back from you.

    Thanks!

  •  388
    Max replied

    We usually dont work on weekend. Our support is from monday to friday from 9ham to 6hpm.

    But im still waiting for your answer to these 2 questions: 

    1) What is the URL of the RSS feed you have imported?

    2) Have you followed the instruction here: https://sonaar.ticksy.com/article/13807 ?

    Thanks,


    Max from the Sonaar.io Crew

  • Johnny Burke replied

    https://feeds.buzzsprout.com/1418725.rss yes, we have followed the advice in the 1307 article, but may need a WP plugin for Buzzsprout...

  •  388
    Max replied

    And for the second question ? 

    2) Have you followed the instruction here: https://sonaar.ticksy.com/article/13807 ?

    Thanks,


    Max from the Sonaar.io Crew

  • Johnny Burke replied

    yes , we did

  •  388
    Max replied

    Can you give me back administrator role ?

    Thanks,


    Max from the Sonaar.io Crew

  • Johnny Burke replied

    yes, give me a minute-

  • Johnny Burke replied

    you now have access- just let me know  when you're done. FYI, we have followed all instuctions and would like to know if the issue is the RSS feed from Buzzsprout. FWIW   https://castfeedvalidator.com/?url=https://feeds.buzzsprout.com/1418725.rss

  •  388
    Max replied

    Please check now https://akiburrahman.com/venus/

    i simply went to WP-Admin > Tools > Import Podcast RSS and imported your rss feed.


    Thanks,


    Max from the Sonaar.io Crew

  • Johnny Burke replied

    Thanks Maxime- but I don't see the 2nd episode from Buzzsprout updated on closertovenus.com. sorry for the confusion, but akiburrahman link is my developers server. I just sent an invite for access for my server.

    If  believe this link may confirm it us a Buzzsprout issue:   https://castfeedvalidator.com/?url=https://feeds.buzzsprout.com/1418725.rss

  •  388

    Thanks,


    Max from the Sonaar.io Crew

  •  388

    Thanks,


    Max from the Sonaar.io Crew

  • Johnny Burke replied

    The second episode( Jewel in the Robe" is not updated - click  on each episode on my Buzzsprout account  and you'll see what I mean. I just changed the thumbnail image and some verbiage on " The Butterfly Effect" file, on Buzzsprout and it's not updating on closertovenus.com

    https://www.buzzsprout.com/1418725/episodes

  •  388
    Max replied

    Since the episode is already imported, it wont be reimported or updated if you change something in your buzzsprout account. Only the audio is played directly from your media hosting. The post title, images and post content are imported directly in your website's database. If you want to update something there, you need to edit your episode on your website directly.

    If you want to automatically import NEW episodes on your website, you need to setup a cron job. To setup a cron job, read this article: https://sonaar.ticksy.com/article/13808

    Thanks,


    Max from the Sonaar.io Crew

  • Johnny Burke replied

    my web guy already set up a cron job. "the post title, images and post content are imported directly in your website's database. If you want to update something there, you need to edit your episode on your website directly"  This is not what I was told by Buzzsprout support, who I will reach out to in a moment; it could be I was chatting with a rep with no tech support experience . I will reach out again when I get some feedback. Thanks for the effort.

  • Johnny Burke replied

    is it too late to get a refund on the them? I am getting really frustrated with this theme

  •  388
    Max replied

    Hi Johnny, 

    What's does not work exactly? 

    Thanks,


    Max from the Sonaar.io Crew

  • Johnny Burke replied

    Image not setting as featured image for the episodes getting imported using podbean's RSS feed. The images are imported to the media library but dont show up of the the episode player. Have to manually set the featured image to individual podcast episodes. We tried this on Buzzsprout and Podbean- same problem. I like your theme, but unless you have a fix before my "trail period" is up, I will need a refund.. or a theme that will  work..

  •  388
    Max replied

    This is because the image name that is being imported from buzzsprout or podbean has the exact same filename so its getting overwrited by wordpress. Unfortunately, wordpress has no control over this so you need to contact buzzsprout to fix this issue on their end. 

    You will have same issue with any wp themes.

    If you want to proceed with a refund, please delete the theme, theme layouts and plugins that came with the theme from your server and computer. When it's done, let me know and I'll proceed with the refund. 



    Thanks,


    Max from the Sonaar.io Crew

  • Johnny Burke replied

    kill it- your them has issues with both hosts and I dont have the time to argue- even my developer is annoyed AF. I will let you know when I delete the theme unless I get a solution by tomorrow. JMFC

  •  388
    Max replied

    Would love to assist here but the image names are set directly within Buzzsprout and we cant change their name from the wordpress theme.

    Im afraid I cant help on this one Johnny. So sorry for this inconvenience

    let me know when you will have deleted the theme so I can proceed with the full refund.

    Thanks,


    Max from the Sonaar.io Crew

  • Johnny Burke replied

    From support@buzzsprout.com -please respond directly to his email to try and sort this out. Thx

    Hey Johnny,

    If you would like you can have your developer email us and I can help. Altho I am seeing something about Podbeans RSS feed so Im not sure what is going on there. But sometimes having us talk directly to the developer and prevent communication headaches.

    We don't have a link that past episode details into the Sonaar theme's player. Im not sure how their player works but all the information for the episode is available for them through the RSS feed. Everything they need to populate any field will be contained there.

  •  388
    Max replied

    Hi,

    When I check this rss feed: https://feeds.buzzsprout.com/1418725.rss

    there are only 2 episodes.

    One with an image and the other one without an image.

    So if there is already an image set in your media library with the same name than your first episode's image name, it wont get imported. Make sure to delete the image in the media library first.

    For the other episode, its normal that there is no featured image because no image is set on the buzzsprout site for that episode.


    The only reference I have is that RSS feed. If you have other RSS feed, that might be a different story but you will have to send me the correct RSS feed.


    Thanks,


    Max from the Sonaar.io Crew

  • Johnny Burke replied

    I tried to edit episode 001 but the sticky player still has audio and title  the podcast  ("The podcrafter podcast show")that came with the theme- how do I edit this?

    It turns out I have to creat e  new episode on my dashboard , import the MP3 link from buzzsprout, then add a photo. details, etc. not what I expected, but not the end of the world. 


  •  388
    Max replied

    Hi,

    I cant seem to reproduce your issue. here is what i see https://d.pr/i/AmMX2t ?

    Could you please elaborate on where I can see the episode Podcrafter podcast show on your website's front-end?


    Thanks,


    Max from the Sonaar.io Crew