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  Public Ticket #2734777
Playlist not visible! Please help ASAP
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  • Anna started the conversation
    March 29, 2021 at 5:41am

    After updating the last update of the plugin, the player is not visible anymore... 

    I use Divi with your Sonaar plugin (made a testlink). Hope you can help me as soon as possible. Because my online program runs on the Sonaar player.. 


    Thanks in advance,


    Anna 

  • Anna replied
    March 29, 2021 at 6:12am

    I think It is the update. The free version is updated to 2.3 but the go pro is still on 2.1 . I can't find where to update the go pro version. 

    If I deactivate the go pro plugin, the player is visible. But I want the go pro version to be visible, of course. 

    Hope to hear from you soon! 

  •  1,103
    Max replied
    March 29, 2021 at 1:43pm

    Hello Anna,

    You must update pro plugin to version 2.3 as well.

    Please read this article about how to update your plugin: https://sonaar.ticksy.com/article/17018/


    Thanks,

    Max from the Sonaar.io Crew