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  Public Ticket #2794622
Activating pro liscence
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  • Jaden Brown started the conversation

    I just bought your pro liscence and linked my websites url in my account settings.

    When i go back to my wordpress backend the plugin is still acting like i never bought it and i cant find a place to log in and proove my liscence.

    In the email it says to paste the liscence key in wp-admin/mp3 Player but there seems to be no where to paste it even in the settings.

    Thank you guys.

    Jaden

  •  506
    Max replied

    Hi,

    Have you installed the Pro addon plugin yet?

    Instructions to install:
    1) Install and activate sonaar-music.zip
    2) Install and activate the sonaar-music-pro.zip

    The plugins can be download from Sonaar.io > My Account > Downloads
    So basically, you have 2 plugins to install. The free version and it's pro addon.
    You can install them by going to WP-Admin > Plugins > Add New > Upload Plugin

    Documentation and tutorials: https://sonaar.ticksy.com/article/15282


    Thanks,


    Max from the Sonaar.io Crew

  • Jaden Brown replied

    Thank you Max! 

    Really clear explanation.

    Beaucoup d'amour.

    jaden

  •  298
    Alexandre replied

    You are welcome Jaden

    Thanks,


    Alexandre from the Sonaar.io Crew

  • CRIB replied

    Hi there, 

    I've just bought a lifetime licence but my MYACCOUNT>DOWNLOADS does NOT have a link for this  "Pro addon plugin" referred by Max .

    I've installed the SONAAR THEME from sonaar-music.zip and there is a place for the license key. the only problem is that it asks me to validate the key every time I open that page. Am I missing something here??

    Thanks!

  •  298
    Alexandre replied

    Are you using many Sonaar Account?
    Because the sonaar account related to le.epic.jaden@gmail.com only have 

    I dont see any Sonaar theme or mp3 plugin life time

    Thanks,


    Alexandre from the Sonaar.io Crew

  • CRIB replied

    Hi Alexandre,
    -----------------------------------------
    Alexandre repliedAre you using many Sonaar Account? Because the sonaar account related to le.epic.jaden@gmail.com only have 
    MP3 Music Player Pro Version - 1 website
    -----------------------------------------

    Sorry for confusing you.... I'm not Jaden,  this thread's creator, I've just jumped into it... please disregard my message below ()
    Thanks!
    Cheers!!

  •  298
    Alexandre replied

    @CRIB,
    Dont be sorry,

    It is my mistake.
    If you need support please open a new ticket.

    Thanks,


    Alexandre from the Sonaar.io Crew