Okay
  Public Ticket #3452752
Critical error on website
Closed

Comments

  • Denislav started the conversation

    Hello! In January, I purchased a theme from you and made a website related to my thesis. The moment came when I had to make final adjustments and put it into action, but unfortunately there are a lot of errors and I can't even enter the admin panel. The site is uploaded to local host. I am attaching pictures.. My question is is there a way to remotely fix them from your end or does it have to be uploaded to a host? Thank you!

    Attached files:  Screenshot 2023-09-06 at 16.39.33.png
      Screenshot 2023-09-06 at 16.39.43.png
      Debug Log.docx

  •  1,114
    Max replied

    Hello Denislav,

    The fatal error is caused by the plugin called "Check out for WooCommerce". 

    If you deactivate this plugin (by deleting, or renaming the folder on your local installation), you should be able to login the admin panel. I recommend you contact the author of that plugin so they can fix their code and the fatal error that is causing.


    Thanks,


    Max from the Sonaar.io Crew

  • Denislav replied

    After deleting the folder and the corresponding plugin, many other errors continue to appear, I have attached a debug file where you can see all the others as well. There are also errors in the folder with your theme, unfortunately I have been trying to fix the problems for 3 days, but I couldn't find a solution, that's why I turned to you.

  •  1,114
    Max replied

    Im closing this ticket since we are in discussion on messenger. This will prevent confusion and duplication.

    Thanks,


    Max from the Sonaar.io Crew