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Public Tickets

Johnny Burke player not displaying correctlyClosed Podcast Help on the Theme   Updated March 2, 2024 at 5:04pm   2 Most recent comment from Max:There was an issue with your cache plugin. i cleared the cache and now it works. Andrew Jubinsky podcast feedClosed Podcast Help on the Theme   Updated January 24, 2024 at 2:55pm   4 Most recent comment from Max:What is the RSS Feed URL you have submitted to Spotify ? Carlos Marquez RSS Cron importClosed Podcast Help on the Theme   Updated January 15, 2024 at 5:30pm   2 Most recent comment from Max:Have you tried to run the cron job manually? Keith Cannot install demo content theme and question about the sliderClosed Podcast Help on the Theme   Updated January 3, 2024 at 7:22pm   13 Most recent comment from Alexandre Dubois:Hi Keith, You have been refund.If you are looking for a mp3 player plugin instead of a wordpress theme, please take a look on https://sonaar.io/mp3-audio-player-pro/ Quentin Podcast Import Featured ImageClosed Podcast Help on the Theme   Updated November 7, 2023 at 2:54pm   4 Most recent comment from Max:According to the rss, you dont have an image set for this episode (while the other one below has one). See screenshot https://drops.sonaar.io/i/0Tc2nX Dara Emerson episode page template missingClosed Podcast Help on the Theme   Updated August 14, 2023 at 5:36pm   19 Most recent comment from Dara Emerson:I am currently mostly on holidays so I will respond at a later date.Thanks1 Andrew Podcast FeedClosed Podcast Help on the Theme   Updated June 13, 2023 at 2:56pm   4 Most recent comment from Max:Hi,Sure I can refund.Perhaps youd like to give a try to our Mp3 Audio Player Pro which is very easy to use and offer much more flexibility and options. See quick video I have recorded to show you how ... mike Podcast Archive WidgetClosed Podcast Help on the Theme   Updated June 12, 2023 at 1:27pm   2 Most recent comment from Max:Hi,With the MP3 Audio Player Pro, we don't have the exact same theme's widget. But you can something very very similar by using the Elementor Loop Builder (Elementor Pro feature). Learn mor ... mike Seperate podcast feedsClosed Podcast Help on the Theme   Updated June 8, 2023 at 5:05pm   9 Most recent comment from mike:Ok. Thanks! Mike Podcast TaxonomyClosed Podcast Help on the Theme   Updated April 11, 2023 at 2:20pm   9 Most recent comment from Alexandre Dubois:Hi Mike, The only settings available are at wp-admin>MP3 Player>settings>widget player.May I ask which setting are you looking for exactly? Jean Reibel player progress barClosed Podcast Help on the Theme   Updated April 3, 2023 at 6:04pm   2 Most recent comment from Max:Im closing this ticket since its a duplicate of https://sonaar.ticksy.com/ticket/3335919/ and have just replied. This will prevent confusion and duplication. Jean Reibel problem with mixcloud player integrationClosed Podcast Help on the Theme   Updated March 12, 2023 at 6:07pm   6 Most recent comment from Max:Yes, it's what I said. You can't play Mixcloud, Soundcloud and Spotify in any custom audio players.  Quentin Import PodcastClosed Podcast Help on the Theme   Updated February 24, 2023 at 3:23pm   8 Most recent comment from Max:We dont have example as the tags are not supported into our theme right now. Antoine Goliot How to use icecastClosed Podcast Help on the Theme   Updated October 25, 2022 at 3:39pm   12 Most recent comment from Max:Hello Antoine, The MP3 Audio Player Pro has  more feature than our theme's built in player. It's a different product and is suitable to be used with any wordpress themes. You can check al ... Joey How to change sticky social linksClosed Podcast Help on the Theme   Updated October 18, 2022 at 6:58pm   2 Most recent comment from Alexandre Dubois:Hello Joey, The social media icons  here are set directly in the playlist/episode post. For each track/episode, we can set call to action button. See here