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Public Tickets

Kristina How to update an imported RSS feed ?Closed Podcast Help on the Theme   Updated October 17, 2022 at 1:36pm   3 Most recent comment from Kristina:Thanks ! Isaac Crashing my builder - Critical ErrorClosed Podcast Help on the Theme   Updated September 26, 2022 at 4:36pm   11 Most recent comment from Alexandre Dubois:Hi Isaac, Have you deleted all elemenst one per one on the cloned homepage?Because something in the homepage has conflict with the mp3 player. We have to find which one. I was able to insert the mp3 ... Esther Molenwijk Embedding episodeClosed Podcast Help on the Theme   Updated September 16, 2022 at 6:52pm   6 Most recent comment from Alexandre Dubois:Hi Esther, The code I gave doenst start any track. It make the sticky player goes to the indicated time location whatever which track is playing. If you want more assistance for this custom work, ple ... Marlon custom_get_track_duration not working properlyClosed Podcast Help on the Theme   Updated August 18, 2022 at 3:48pm   4 Most recent comment from Alexandre Dubois:Hello Marlon, You should select a custom height to the banner. "Keep Image Aspect Ratio" doesnt look it is the right setting for this kind of image format. https://d.pr/i/FLBKnW Kenny Theme Options and Plugin OptionsClosed Podcast Help on the Theme   Updated July 18, 2022 at 5:27pm   4 Most recent comment from Max:Hi, I'm so sorry for the confusion! I thought you were talking about a different themes from another author and didn't realize that you were taking about our own castopress theme. (there is ... Mat Murray Cron job not bringing in new podcast from PodbeanClosed Podcast Help on the Theme   Updated July 18, 2022 at 1:41pm   6 Most recent comment from Max:You are welcome Gabrielle Cron Scheduler IssuesClosed Podcast Help on the Theme   Updated July 1, 2022 at 2:11pm   4 Most recent comment from Max:Hello Gabrielle,Im truly sorry for the inconvenience. Perhaps I have miss-explained the issue. I never said you were inputting yourself the same image names.I said that your RSS Feed contains duplicat ... Gabrielle Carousel SliderClosed Podcast Help on the Theme   Updated June 3, 2022 at 10:43pm   12 Most recent comment from Jo Gibbons:Will do. Thank you. Adam Audio player colors won't changeClosed Podcast Help on the Theme   Updated March 31, 2022 at 1:48pm   4 Most recent comment from Max:Awesome! Happy we could help you out! Btw. If you have a moment, I would very much appreciate if you could quickly rate our theme 5 Stars, just to help me spread the word. It's my little reward ... Devin RSS Episode fetchingClosed Podcast Help on the Theme   Updated March 13, 2022 at 11:29pm   2 Most recent comment from Devin:Nevermind - I figured it out. Matthew Dols rss feed transferClosed Podcast Help on the Theme   Updated February 14, 2022 at 2:20pm   2 Most recent comment from Max:Hi,what is your current RSS Feed URL and where do you host your podcast episodes?If they remain hosted on the same podcast hosting, there is no RSS feed to be replaced. Matthew Dols podcast player not changing per episodeClosed Podcast Help on the Theme   Updated February 14, 2022 at 10:06am   5 Most recent comment from Matthew Dols:works perfectly, thank you Gabrielle Home Page and MenuClosed Podcast Help on the Theme   Updated January 27, 2022 at 5:15am   14 Most recent comment from Max:Hi, Unfortunately we only offer support from this help desk. Please provide me screenshot so we can make sure we are in the same page. That's the best way to communicate.  Mark Wordpress EditsClosed Podcast Help on the Theme   Updated January 5, 2022 at 2:59pm   6 Most recent comment from Max:Hi,Sorry my previous answer was more for your mobile off-canvas menu ( https://d.pr/i/or1hST )If you are referring to the follow us in the desktop version (https://d.pr/i/GHSrAe), edit your header ... JLM Podcast durationClosed Podcast Help on the Theme   Updated November 10, 2021 at 2:03pm   2 Most recent comment from Max:Hi,thanks for reporting this.I have made a modification in one of our file and we will push an update in the next few weeks. in the meantime, you can use our modified file in your theme.1) Please down ...