Public Tickets
Justin
Unwanted add to cart hover effect
MP3 Audio Player Plugin
Updated 4 hours ago
2
Most recent comment from Alexandre Dubois:Hi Justin, If you are using shortcode, you have to use this parametertrack_market_inline="true"Otherwise, if you are using Elementor or Gutemberg, you should find an option. Please let me know which ...
hadi
sonaar_ts_shortcode
MP3 Audio Player Plugin
Updated 5 days ago
2
Most recent comment from Max:Hi,I dont know im afraid.Perhaps check with chatGPT or a web developer to customize the code for your needs.
Mike
Playback issue after switching web hostClosed
MP3 Audio Player Plugin
Updated 3 weeks ago
3
Most recent comment from Mike:Hi Alexandre,Thank you for the prompt reply. I was using Google Chrome and the issue persisted even on google chrome on mobile, but just tested again on Chrome this evening and while the initial issue ...
Greg Fry
download button not workingClosed
MP3 Audio Player Plugin
Updated August 15, 2024 at 6:09pm
3
Most recent comment from Alexandre Dubois:Hi Greg, Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have.
To create an access:
Log in to your WordPress website using you ...
mike
mp3 player not displayingClosed
MP3 Audio Player Plugin
Updated July 31, 2024 at 7:09pm
5
Most recent comment from Alexandre Dubois:Well done!
Michael L Spackman
Integration with Gamipress?Closed
MP3 Audio Player Plugin
Updated July 30, 2024 at 1:51pm
2
Most recent comment from Alexandre Dubois:Hello,
The MP3 Player plugin doesnt have this feature. You can configure Google Analytics via wp-admin>MP3 Player>Stats & Reports, but I believe it will remain tedious to track users through Google A ...
W W
How to Avoid Google Fonts?Closed
MP3 Audio Player Plugin
Updated July 23, 2024 at 2:07pm
4
Most recent comment from Alexandre Dubois:You are welcome
chris
UpgradingClosed
MP3 Audio Player Plugin
Updated July 19, 2024 at 9:57pm
2
Most recent comment from Max:Hi,The price to upgrade to the business plan is $50.You can upgrade here https://sonaar.io/cart/?nocache=true&edd_action=sl_license_upgrade&license_id=13549&upgrade_id=4
matt
No colorClosed
MP3 Audio Player Plugin
Updated July 19, 2024 at 9:53pm
2
Most recent comment from Max:Hi,The animated audio spectrum settings are for the ANIMATED audio spectrum. Click Play and you will see.If want to change the soundwave color of the standard waveform. The settings is under the Mini ...
Luka
AJAX loading issue - SolvedClosed
MP3 Audio Player Plugin
Updated July 18, 2024 at 2:29am
9
Most recent comment from Max:Good question! I've never tried so I don't know exactly. So sorry!
Jeremy Ryan
New Feature RequestsClosed
MP3 Audio Player Plugin
Updated July 10, 2024 at 1:37pm
10
Most recent comment from Alexandre Dubois:It's our pleasure.
Loren Middleton
Player not appearingClosed
MP3 Audio Player Plugin
Updated July 8, 2024 at 3:16pm
3
Most recent comment from Alexandre Dubois:Hi Loren,Sorry for the delay. An unexpected incident caused us to be short-staffed for support lasr week.Please share access to the wp-admin and let me know where the player is not appearing.
Wesley
LyricsClosed
MP3 Audio Player Plugin
Updated July 8, 2024 at 3:10pm
2
Most recent comment from Alexandre Dubois:Hi Wesley, I understand the problem, but unfortunately, I don't see a solution.
Wesley
Prev/Next Button Not Showing on MiniPlayerClosed
MP3 Audio Player Plugin
Updated July 7, 2024 at 2:16pm
4
Most recent comment from Alexandre Dubois:Hi, It's not possible at the moment, but we always consider our customers' requests and continuously work to improve our product. Perhaps someday this option will be feasible. For now, I su ...
Alex Peters
Waveforms not displayingClosed
MP3 Audio Player Plugin
Updated June 27, 2024 at 5:27pm
4
Most recent comment from Alexandre Dubois:You are welcome