Public Tickets
rickstephenrick May
image format
MP3 Audio Player Plugin
Updated 25 minutes ago
2
Most recent comment from Max:Hi,its recommend you upload square image in JPG format 600px x 600px.png files are very heavy because its not a compressed format.
Access Lab
Template for podcast episode
MP3 Audio Player Plugin
Updated 2 hours ago
2
Most recent comment from Max:Hi,What individual podcast episode page URL you want to customize by example ?and which template you want to use ?
Fyonna
Stick Player not playing on locked screen like in your demo
MP3 Audio Player Plugin
Updated 3 hours ago
7
Most recent comment from Max:In addition, you can enable this in the elementor widget: https://drops.sonaar.io/i/lHGxfr
Arthur
Mp3 Audio Player Widget
MP3 Audio Player Plugin
Updated 2 days ago
5
Most recent comment from Max:Hi, Perhaps I recommend you to hire a freelance developer than a web agency(like us). Our hourly rate is $80 while you can find freelancer for about $20 to $30/hour.
CoolKay
pre-purchase questions
MP3 Audio Player Plugin
Updated 3 days ago
4
Most recent comment from Max:Yes you can do everything you asked. For Woocommerce, you will need the mp3 audio player pro business plan which include full wc support, search and custom filters.
Darran
Stopped working
MP3 Audio Player Plugin
Updated 3 days ago
2
Most recent comment from Max:I can't seem to be able to reproduce on my computer. I can play the track on your homepage. see screenshot https://drops.sonaar.io/i/yTnZFD Could you please elaborate on the steps to reproduce ...
Lukas
Naming Bug
MP3 Audio Player Plugin
Updated 4 days ago
6
Most recent comment from Alexandre Dubois:You are welcome
Arthur
Mini Player in Widget
MP3 Audio Player Plugin
Updated 4 days ago
3
Most recent comment from Arthur:Thank so much again Max. Fixed all here. Many blessings.
DJSmile
Player not loading
MP3 Audio Player Plugin
Updated 6 days ago
4
Most recent comment from Alexandre Dubois:The issue is caused by a conglict with the SiteGround Optimizer plugin and the ajax navigation
Ariful
CommentClosed
MP3 Audio Player Plugin
Updated 1 week ago
2
Most recent comment from Max:Hi Which comment section are you referring to? Can you elaborate on the issue you have?
Grant
IOS compatibilityClosed
MP3 Audio Player Plugin
Updated 2 weeks ago
2
Most recent comment from Max:Hello Grant,It should be compatible with iOS 15 and higher. We try to make our player the most cross-browser compatible we can.The player is compatible with the new GA4. (Google Universal Analytics is ...
rickstephenrick May
download remotely hosted MP3Closed
MP3 Audio Player Plugin
Updated 2 weeks ago
4
Most recent comment from Max:Hi Rick,yes its possibe on Mac as well. see screenshot: https://drops.sonaar.io/i/XdHbgV
Jordon Cheung
iOS safari lock screen artwork displayClosed
MP3 Audio Player Plugin
Updated 2 weeks ago
6
Most recent comment from Max:Yes absolutely
William
Short code API down?Closed
MP3 Audio Player Plugin
Updated 2 weeks ago
2
Most recent comment from Max:Hi,This is a duplicated ticket of https://sonaar.ticksy.com/ticket/3371980I will close this ticket to prevent confusion and duplication.
Josh
Sticky PlayerClosed
MP3 Audio Player Plugin
Updated 2 weeks ago
2
Most recent comment from Max:Hi, You need to turn off continuous audio player in wp-admin > mp3 player > settings > sticky player