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Public Tickets

Lisha Cao It needs to be refresh for audio player to start playing MP3 Audio Player Plugin   Updated 2 hours ago   2 Most recent comment from Alexandre Dubois:Hi, Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have. To create an access: Log in to your WordPress website using your exist ... Lisha Cao Where do you store the license key of the pro version MP3 Audio Player Plugin   Updated 2 hours ago   2 Most recent comment from Alexandre Dubois:Hello, The license key is not stored in the WordPress files. It is saved in the database, in the wp_options table. If by “repository” you mean a Git repository where you store your site files, the ... Ivan Omar I can't activate my WordPress theme Podcast Help on the Theme   Updated 2 days ago   2 Most recent comment from Alexandre Dubois:Hello,We have communicated via live chat. If you have any further questions, you can do so here through this ticket or via live chat. Can How to show product nameClosed MP3 Audio Player Plugin   Updated 2 weeks ago   4 Most recent comment from Max:Hi,I totally understand your point. The reason we use the Media Library title instead of the WooCommerce product name is because it is much more flexible and scalable. Media Library uses the MP3 ID3 ... Ted Essential Grid/ YouTubeClosed General Help on the Theme   Updated 3 weeks ago   2 Most recent comment from Max:Hi, Please read this official documentation from Essential Grid: https://www.essential-grid.com/documentation/special-content-streams/