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Public Tickets

Vallis Weekes EditingClosed Troubleshooting the Theme   Updated September 26, 2018 at 6:32pm   4 Most recent comment from Max:Hi Vallis,please see screenshot: https://d.pr/i/4VKEEN riccardo homepage and categoriesClosed Get Started with the Theme   Updated September 24, 2018 at 8:32pm   4 Most recent comment from Alexandre Dubois:Hi,This background is applied on the row.You have to edit the row. James Beaubeaux annoying messageClosed General Help on the Theme   Updated September 16, 2018 at 7:09pm   5 Most recent comment from James Beaubeaux:Thank you! James Beaubeaux Track name not displayingClosed Troubleshooting the Theme   Updated September 16, 2018 at 6:37pm   5 Most recent comment from Max:Excellent IngeB Download music in the playerClosed Troubleshooting the Theme   Updated September 14, 2018 at 2:31pm   7 Most recent comment from IngeB:No problem at all, it is good to admit we dont know everything. I really like the fact that you are honest about not being able to help out!I will work it out I guess. James Beaubeaux Hiding the Playlist nameClosed Get Started with the Theme   Updated September 13, 2018 at 4:35pm   5 Most recent comment from James Beaubeaux:That did it thanks! Tyrell Vaughn Header settings is bleeding over to next pageClosed Troubleshooting the Theme   Updated September 10, 2018 at 4:01pm   16 Most recent comment from Alexandre Dubois:Great!!!Have a good day Tyrell Sterling Williams Is there a way to import a demo but have my content (MP3s and Videos) not get deleted?Closed Troubleshooting the Theme   Updated September 10, 2018 at 2:14pm   2 Most recent comment from Max:Hi Sterling,We have created the one-click install to help people to get started the fastest as we could when using a new themes' demo. Its why we swap everything by the theme's demo to avoid confusion ... Tyrell Vaughn Logo on mobile header will not load/openClosed Troubleshooting the Theme   Updated September 7, 2018 at 12:22pm   5 Most recent comment from Max:Hi,See screenshot; https://d.pr/i/CmmpJCThis option was not selected. its fixed now.I have also noticed that your admin and website are very very slow compared to other people. you might want to chec ... Mike Brown pic galleryClosed Troubleshooting the Theme   Updated September 5, 2018 at 10:27pm   1 Most recent comment from Mike Brown:I have an image gallery on one of my web pages. It is set to grid mode and when I click on it an view it on desktop or tablet, it is responsive and changes to the size of the viewing screen size but ... Debi Johnson using the free pluginClosed Get Started with the Theme   Updated September 5, 2018 at 11:50am   2 Most recent comment from Debi Johnson:OK never mind I just found it!!Thanks Beeph WpbakeryClosed Get Started with the Theme   Updated August 31, 2018 at 12:14pm   2 Most recent comment from Max:Hi there,The plugin activation is optional and is only used for automatic update and customer support from WPBackery. Sometimes, plugins will ask you to enter a Licence Key or API Key. Well, you don' ... Beeph installation of themesClosed Get Started with the Theme   Updated August 31, 2018 at 4:01am   3 Most recent comment from Beeph:Thank you for your help. Jamare Harris Request failed. Error code: 500Closed Troubleshooting the Theme   Updated August 20, 2018 at 10:16pm   7 Most recent comment from Jamare Harris:Thank you for the help Tanner FaviconClosed General Help on the Theme   Updated August 20, 2018 at 5:11pm   2 Most recent comment from Alexandre Dubois:Hi there, 1.You have to go to wp-admin>appearance>customize>site identity2. You should try this css selector .single-post .type-post>.entry