Public Tickets
Giorgos
Plugin Crashed
General Help on the Theme
Updated 3 days ago
4
Most recent comment from Alexandre Dubois:You are welcome
Luka
RSS feed episodes
MP3 Audio Player Plugin
Updated 4 days ago
7
Most recent comment from Max:I think so. Perhaps you can include them, update your feed and see if it works. Otherwise exclude it.
Maik Hannich
Essential Grid
Troubleshooting the Theme
Updated 4 days ago
4
Most recent comment from Alexandre Dubois:Hi, Since a change in Instagram's API, the Instagram grid in Essential Grid is no longer working. The Essential Grid team has been informed of the situation. As soon as they release a plugin upd ...
Keith Lay
Email advice, cron JobsClosed
General Help on the Theme
Updated 1 week ago
2
Most recent comment from Max:Unfortunately we dont offer this service. I recommend you purchase your own hosting plan at cloudways for this
Keith
Download button barely visible on mobileClosed
MP3 Audio Player Plugin
Updated 3 weeks ago
11
Most recent comment from Alexandre Dubois:Hi Keith, It is fixed
W W
Sonaar Music Pro 5.9.2 won't play on FirefoxClosed
MP3 Audio Player Plugin
Updated November 25, 2024 at 9:24pm
3
Most recent comment from W W:Hi Max! Thanks for the quick reply.Unfortunately, as I said, this error was unpredictable for me. If you are not able to reproduce easily on your end, I guess I will just wait for the next updates, an ...
Fabiano Ferreira
How to change Theme LogoClosed
Troubleshooting the Theme
Updated November 22, 2024 at 2:02pm
9
Most recent comment from Alexandre Dubois:You are welcome
Fabiano Ferreira
Update a sectionClosed
Troubleshooting the Theme
Updated November 21, 2024 at 3:59pm
2
Most recent comment from Alexandre Dubois:Hi, This section is built with Slider Revolution. Go to wp-admin>Slider RevolutionAnd edit the slider Banner01
Abdul
I want to edit more episodes button colorClosed
General Help on the Theme
Updated November 14, 2024 at 4:48pm
2
Most recent comment from Alexandre Dubois:Hi, Please go to wp-admin>essential GridGo to the Grid Settings,Click on the GRID tab, And select the skin you want from this list
Keith Lay
SpeedClosed
General Help on the Theme
Updated November 13, 2024 at 5:45am
2
Most recent comment from Max:No we dont have persistent object cache I'm afraid.
matt
cant see mp3 player edits in elementorClosed
MP3 Audio Player Plugin
Updated November 12, 2024 at 1:04pm
2
Most recent comment from Max:Hi,
Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have.
To create an access:
Log in to your WordPress website using your ex ...
Matouš
Cant edit Tracklist pageClosed
MP3 Audio Player Plugin
Updated November 7, 2024 at 4:45pm
2
Most recent comment from Alexandre Dubois:Hi,
Firstly, please note that you can disable the option that makes the track title a link to the single post. There is no option to change the URL of this link, but you can create a call to action ...
Stefan Szo
Light/dark logo and menu options for POSTSClosed
Troubleshooting the Theme
Updated November 6, 2024 at 2:32pm
4
Most recent comment from Alexandre Dubois:Hi,On my end, I can see the logo option when I edit a post on your site https://wordpress-1342908-4941371.cloudwaysapps.com/wp-admin/post.php?post=19020&action=edit
Jonathan Barker
Expanded Sticky PlayerClosed
MP3 Audio Player Plugin
Updated October 21, 2024 at 1:31pm
2
Most recent comment from Alexandre Dubois:Hi Jonathan, All sticky player options are at wp-admin>mp3 player>settings>sticky player
Cash Perkins
how to change imageClosed
General Help on the Theme
Updated October 17, 2024 at 5:06pm
6
Most recent comment from Alexandre Dubois:You are welcome