Public Tickets
Christoph Schreiner
Purchase Question
MP3 Audio Player Plugin
Updated 8 hours ago
15
Most recent comment from Christoph Schreiner:In addition, the background colors are not identical to the audience demo. This is the case in some areas of my website, so that the background suddenly turns white where it shouldn't.
Could you ...
Hector Xiques
multilingual site
General Help on the Theme
Updated 2 days ago
6
Most recent comment from Alexandre Dubois:You are welcome
matt
Not compatible with Flying Scripts
MP3 Audio Player Plugin
Updated 1 week ago
10
Most recent comment from Alexandre Dubois:Hi,
We’re not planning to replace jQuery UI in the short term, as it’s still deeply integrated into several features of the player. But we’ll keep the idea in mind for future updates as we conti ...
David
Migrate from Seriously Simple Podcasting to SonaarClosed
MP3 Audio Player Plugin
Updated 3 weeks ago
6
Most recent comment from Alexandre Dubois:Hello David,The audio_meta_field parameter is exclusive to the Pro version of the plugin.
Andrew David Charles Meddick
Subsrcribe settingsClosed
Podcast Help on the Theme
Updated June 18, 2025 at 8:52pm
3
Most recent comment from Andrew David Charles Meddick:Yes, please close. Thanks, Andy.
George H
Playback TriggerClosed
MP3 Audio Player Plugin
Updated May 14, 2025 at 3:49pm
4
Most recent comment from Alexandre Dubois:Well done
Maurice
Order TracklistClosed
MP3 Audio Player Plugin
Updated May 12, 2025 at 5:39pm
2
Most recent comment from Max:Hi,Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment. If additional users express interest in this feature request, we will definitely consider ...
nicxshaw
cart button and shop pageClosed
General Help on the Theme
Updated May 7, 2025 at 5:21pm
3
Most recent comment from Alexandre Dubois:Hi,
Editing the Checkout Link & Page Location
To change or check the checkout page:
Go to WooCommerce > Settings > Advanced.
There, you'll see the page assignments for:
Cart
Checkout
My A ...
romeo
Continuous PlayerClosed
MP3 Audio Player Plugin
Updated April 30, 2025 at 3:40pm
4
Most recent comment from Alexandre Dubois:Hi,What you're trying to do is not possible.The sticky player is initialized when a player is clicked. To change the playlist in the sticky player, you need to click on another player.
romeo
sticky playerClosed
MP3 Audio Player Plugin
Updated April 28, 2025 at 3:51pm
4
Most recent comment from Alexandre Dubois:You are welcome
grant thompson
Security VunerabilityClosed
MP3 Audio Player Plugin
Updated April 11, 2025 at 4:16pm
2
Most recent comment from Max:Hi,
We are in touch with patch stack and waiting after patchstack to give us more details about this vulnerability. Will fix it immediately after.
But for your info, it's not considered as a c ...
Anezka Minarikova
Player too slowClosed
MP3 Audio Player Plugin
Updated April 11, 2025 at 2:30pm
2
Most recent comment from Alexandre Dubois:Hello, Could you please clarify what exactly feels slow? Is it the audio taking time to start? Is it the hover animation being slow to respond? Or is it the hover animation itself taking too l ...
Andreas
Essential Grid SlowClosed
General Help on the Theme
Updated April 9, 2025 at 3:13pm
5
Most recent comment from Alexandre Dubois:So you didn’t find a solution with OVH. That’s unfortunate.
Lorant Najbauer
Unable to add artist to eventClosed
Troubleshooting the Theme
Updated March 31, 2025 at 1:57pm
10
Most recent comment from Alexandre Dubois:Hello, Unfortunately, I regret to inform you that your site is still infected with malware. I am unable to investigate under these conditions as I am constantly being redirected to other sites.
Dana Gunn
Edit Playlist PageClosed
Troubleshooting the Theme
Updated March 28, 2025 at 2:05pm
2
Most recent comment from Alexandre Dubois:Hi Dana,Go to wp-admin>theme options>custom CSS/JSAnd add this code in the custom css field.links-block .back-btn{display: none;}And dont forget to clear cache.