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Public Tickets

Fabiano Ferreira Update a section Troubleshooting the Theme   Updated 5 hours ago   1 Most recent comment from Fabiano Ferreira:Hi! I am using your Music Studio theme and I would like to update the following section (attached).How can I do that? Fabiano Ferreira How to change Theme Logo Troubleshooting the Theme   Updated 7 hours ago   1 Most recent comment from Fabiano Ferreira:Hello!I am using your Music Studio theme. I am trying to change the website logo but I can't find the correct option to do that. Could you, please, help me?Thanks! Fabiano Ferreira Theme color customization Troubleshooting the Theme   Updated 7 hours ago   1 Most recent comment from Fabiano Ferreira:Hi! I recently bought SONAAR Music Studio Template. I was able to install normally, including adding the Demo site. All wroking good.However, I am trying to change the theme colors and unfortunately i ... Abdul I want to edit more episodes button color General Help on the Theme   Updated 1 week ago   2 Most recent comment from Alexandre Dubois:Hi, Please go to wp-admin>essential GridGo to the Grid Settings,Click on the GRID tab, And select the skin you want from this list Keith Lay Speed General Help on the Theme   Updated 1 week ago   2 Most recent comment from Max:No we dont have persistent object cache I'm afraid. matt cant see mp3 player edits in elementor MP3 Audio Player Plugin   Updated 1 week ago   2 Most recent comment from Max:Hi,   Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have. To create an access: Log in to your WordPress website using your ex ... Matouš Cant edit Tracklist pageClosed MP3 Audio Player Plugin   Updated 2 weeks ago   2 Most recent comment from Alexandre Dubois:Hi,  Firstly, please note that you can disable the option that makes the track title a link to the single post. There is no option to change the URL of this link, but you can create a call to action ... Stefan Szo Light/dark logo and menu options for POSTSClosed Troubleshooting the Theme   Updated 2 weeks ago   4 Most recent comment from Alexandre Dubois:Hi,On my end, I can see the logo option when I edit a post on your site https://wordpress-1342908-4941371.cloudwaysapps.com/wp-admin/post.php?post=19020&action=edit Jonathan Barker Expanded Sticky PlayerClosed MP3 Audio Player Plugin   Updated October 21, 2024 at 1:31pm   2 Most recent comment from Alexandre Dubois:Hi Jonathan, All sticky player options are at wp-admin>mp3 player>settings>sticky player Cash Perkins how to change imageClosed General Help on the Theme   Updated October 17, 2024 at 5:06pm   6 Most recent comment from Alexandre Dubois:You are welcome Elaine Lucia MOBILE MENU Top Item won't link, ONLY sub-item linksClosed Troubleshooting the Theme   Updated October 10, 2024 at 8:12pm   3 Most recent comment from Elaine Lucia:PERFECT, thank  you so much!This ticket is resolved... Jonathan Barker Downdown filter for Grid view in GutenbergClosed MP3 Audio Player Plugin   Updated October 10, 2024 at 3:41pm   2 Most recent comment from Alexandre Dubois:Hi Jonathan, You have to use shortcodehttps://sonaar.io/docs/add-audio-player-with-shortcode/   Giorgos Plugin CrashedClosed General Help on the Theme   Updated October 9, 2024 at 8:41pm   9 Most recent comment from Max:Please check this with your hosting support. this does not look related to our theme or plugins.   Dan Tracklist/MiniplayerClosed MP3 Audio Player Plugin   Updated October 7, 2024 at 1:51pm   2 Most recent comment from Alexandre Dubois:Hi Dan, This is not what you want? dhuictz Tanzania sample file for importing playlist using csv fileClosed MP3 Audio Player Plugin   Updated October 7, 2024 at 12:18pm   4 Most recent comment from Alexandre Dubois:Hi, I have attached the file.