Public Tickets
Jay LeVert
Setting up first siteClosed
Get Started with the Theme
Updated August 16, 2018 at 9:53pm
1
Most recent comment from Jay LeVert:I am getting ready to order a WP host account, and I am going to pay you the $35.00 fee to upload and setup a theme. Besides making sure WP is already installed, what else do I need to do for you to d ...
Thomas Knoblauch
free music player designClosed
General Help on the Theme
Updated August 15, 2018 at 6:43pm
2
Most recent comment from Alexandre Dubois:Hi there, You can create or edit many footer if you go to wp-admin>footers. You have to go to wp-admin>sonaar setting>footers to select the wanted footer.So you have to go to wp-admin>footer Edit t ...
Patrick
News Featured ImagesClosed
Troubleshooting the Theme
Updated August 10, 2018 at 7:08pm
2
Most recent comment from Alexandre Dubois:Hi there, I can take a look but exportation is beyond the scope of our support. May I have a login credential and the url.
Dominic Kennedy
Paypal PaymentClosed
Get Started with the Theme
Updated August 8, 2018 at 3:09pm
2
Most recent comment from Alexandre Dubois:Thank you to inform us about this issue. The German market is important for us. We find a way to fix that. Until then you have to pay with another option (Credit Card)
Soni
Appearance of the websiteClosed
Troubleshooting the Theme
Updated July 19, 2018 at 6:40pm
6
Most recent comment from Alexandre Dubois:You are welcome
Darran
gridsClosed
General Help on the Theme
Updated July 16, 2018 at 2:06pm
2
Most recent comment from Max:Hi,For this you need to use the pre made essential grids..add the grid of your choice with Visual Composer.To accelerate the back and forth of our replies, please have a chat with us at https://sonaa ...
Pasquale
caption to the photos in our galleriesClosed
Troubleshooting the Theme
Updated July 10, 2018 at 1:51pm
10
Most recent comment from Pasquale:Thank you. Please feel free to close this issue.
Pasquale
button that appears on hover over the CDsClosed
Troubleshooting the Theme
Updated July 10, 2018 at 1:43pm
13
Most recent comment from Pasquale:Thank you. Please feel free to close this issue.
Boh Dower
music player autoplayingClosed
Troubleshooting the Theme
Updated July 6, 2018 at 2:19pm
2
Most recent comment from Max:Hi there,Sorry for the delay.Unfortunately, this option is not currently available. Google Chrome has changed its policy regarding the autoplay feature and we have to redevelop some features about the ...
Soni
WPBakery Page BuilderClosed
General Help on the Theme
Updated June 22, 2018 at 4:24pm
4
Most recent comment from Max:Hi, Perhaps you can set the status of your page you are working on in draft so only administrator will have access to it. You will have to remove it from your menu as well.Hope it helps
Kip
MusicClosed
General Help on the Theme
Updated June 18, 2018 at 6:49pm
2
Most recent comment from Max:Hi there!to use our custom MP3 player, only MP3 files are accepted. Since SoundCloud/BandCamp streams the music with their own API, it wont work (as any other wordpress theme). You can embed soundclou ...
Todd
editingClosed
General Help on the Theme
Updated June 18, 2018 at 1:28pm
2
Most recent comment from Max:Hi there,To change the footers, go to wp-admin > footers.from there, you will be able to change everything in the footer. hope it helps,
Todd
editing main image on presskit pageClosed
General Help on the Theme
Updated June 7, 2018 at 8:34pm
3
Most recent comment from Todd :Got it Thank you! I just didn’t scroll down far enough in the page.
Soni
Mail ChimpClosed
General Help on the Theme
Updated June 4, 2018 at 12:46pm
3
Most recent comment from Soni:Hi Maxime, Sorry for the confusion, I had not opened an account with Mailchimp.. I have resolved this :) Thank you.
Eric Little
New items appearing twiceClosed
Troubleshooting the Theme
Updated June 4, 2018 at 12:45pm
2
Most recent comment from Max:Hello Eric,Make sure to assign your site a footer by going to wp-admin > Sonaar Settings > Footer Options.If no footer shows up in the dropdown, please create a footer first (it can be an empy foote ...