Public Tickets
Mike Brown
pic galleryClosed
Troubleshooting the Theme
Updated September 5, 2018 at 10:27pm
1
Most recent comment from Mike Brown:I have an image gallery on one of my web pages. It is set to grid mode and when I click on it an view it on desktop or tablet, it is responsive and changes to the size of the viewing screen size but ...
Debi Johnson
using the free pluginClosed
Get Started with the Theme
Updated September 5, 2018 at 11:50am
2
Most recent comment from Debi Johnson:OK never mind I just found it!!Thanks
Beeph
WpbakeryClosed
Get Started with the Theme
Updated August 31, 2018 at 12:14pm
2
Most recent comment from Max:Hi there,The plugin activation is optional and is only used for automatic update and customer support from WPBackery.
Sometimes, plugins will ask you to enter a Licence Key or API Key. Well, you don' ...
Beeph
installation of themesClosed
Get Started with the Theme
Updated August 31, 2018 at 4:01am
3
Most recent comment from Beeph:Thank you for your help.
Jamare Harris
Request failed. Error code: 500Closed
Troubleshooting the Theme
Updated August 20, 2018 at 10:16pm
7
Most recent comment from Jamare Harris:Thank you for the help
Tanner
FaviconClosed
General Help on the Theme
Updated August 20, 2018 at 5:11pm
2
Most recent comment from Alexandre Dubois:Hi there, 1.You have to go to wp-admin>appearance>customize>site identity2. You should try this css selector .single-post .type-post>.entry
Jay LeVert
Setting up first siteClosed
Get Started with the Theme
Updated August 16, 2018 at 9:53pm
1
Most recent comment from Jay LeVert:I am getting ready to order a WP host account, and I am going to pay you the $35.00 fee to upload and setup a theme. Besides making sure WP is already installed, what else do I need to do for you to d ...
Thomas Knoblauch
free music player designClosed
General Help on the Theme
Updated August 15, 2018 at 6:43pm
2
Most recent comment from Alexandre Dubois:Hi there, You can create or edit many footer if you go to wp-admin>footers. You have to go to wp-admin>sonaar setting>footers to select the wanted footer.So you have to go to wp-admin>footer Edit t ...
Patrick
News Featured ImagesClosed
Troubleshooting the Theme
Updated August 10, 2018 at 7:08pm
2
Most recent comment from Alexandre Dubois:Hi there, I can take a look but exportation is beyond the scope of our support. May I have a login credential and the url.
Dominic Kennedy
Paypal PaymentClosed
Get Started with the Theme
Updated August 8, 2018 at 3:09pm
2
Most recent comment from Alexandre Dubois:Thank you to inform us about this issue. The German market is important for us. We find a way to fix that. Until then you have to pay with another option (Credit Card)
Soni
Appearance of the websiteClosed
Troubleshooting the Theme
Updated July 19, 2018 at 6:40pm
6
Most recent comment from Alexandre Dubois:You are welcome
Darran
gridsClosed
General Help on the Theme
Updated July 16, 2018 at 2:06pm
2
Most recent comment from Max:Hi,For this you need to use the pre made essential grids..add the grid of your choice with Visual Composer.To accelerate the back and forth of our replies, please have a chat with us at https://sonaa ...
Pasquale
caption to the photos in our galleriesClosed
Troubleshooting the Theme
Updated July 10, 2018 at 1:51pm
10
Most recent comment from Pasquale:Thank you. Please feel free to close this issue.
Pasquale
button that appears on hover over the CDsClosed
Troubleshooting the Theme
Updated July 10, 2018 at 1:43pm
13
Most recent comment from Pasquale:Thank you. Please feel free to close this issue.
Boh Dower
music player autoplayingClosed
Troubleshooting the Theme
Updated July 6, 2018 at 2:19pm
2
Most recent comment from Max:Hi there,Sorry for the delay.Unfortunately, this option is not currently available. Google Chrome has changed its policy regarding the autoplay feature and we have to redevelop some features about the ...