Public Tickets
Yi Yang
Already bought pro plan but cannot see it on my elementorClosed
MP3 Audio Player Plugin
Updated April 23, 2022 at 1:49pm
2
Most recent comment from Max:HiHave you installed the pro addon plugin? You can download from your Sonaar account > My Account > Downloads
Julian
Playlist stops when mobile goes to sleep modeClosed
MP3 Audio Player Plugin
Updated April 17, 2022 at 8:22pm
3
Most recent comment from Julian:Hi Max, thanks for the quick reply! Yep, right you are... it's the same thing with all playlists in browsers.. hope to get that fixed soon. Cheers!
Patrick
To WP Plugin UpdatesClosed
MP3 Audio Player Plugin
Updated April 15, 2022 at 4:51pm
6
Most recent comment from Max:Please try again. Your website registered for license check was without www. I added it.
Artoym
Hide/show image cover responsiveClosed
MP3 Audio Player Plugin
Updated April 15, 2022 at 2:18pm
4
Most recent comment from Alexandre Dubois:You are welcome
Gianfranco
Soonar Mp3 playerClosed
MP3 Audio Player Plugin
Updated April 14, 2022 at 3:30pm
2
Most recent comment from Max:Hi,Its not possible to close the sticky player once its launched from a popup im afraid, sorry
Patrick McCarty
Music player not working at allClosed
MP3 Audio Player Plugin
Updated April 11, 2022 at 6:42pm
8
Most recent comment from Max:Thank you
Ling Messer
Sonaar Widgets don't showClosed
MP3 Audio Player Plugin
Updated April 9, 2022 at 2:31pm
4
Most recent comment from Max:The essential grid is a premium plugin that is included with our Sonaar theme. I think you are referring to the widgets included with our theme. Our MP3 audio player pro that you are using is only ...
MIKE SCOTT
Cannot remove Progress BarClosed
MP3 Audio Player Plugin
Updated April 8, 2022 at 9:25pm
9
Most recent comment from MIKE SCOTT:Thank you very much Max. I'll forward this query onto the theme developer - I'm no coder by any stretch, so if the theme guys ask me questions I can't answer, I might need to come back ...
Pierre
Change taxonomyClosed
MP3 Audio Player Plugin
Updated April 8, 2022 at 6:22pm
5
Most recent comment from Pierre:Thank you for taking the time Max it's clearer to me :)
Al Smith
preloading MP3 filesClosed
MP3 Audio Player Plugin
Updated April 8, 2022 at 3:03pm
4
Most recent comment from Max:Also instead of having multiple player, why don't you make 1 player with multiple episode in the playlist..Something similar like this: https://d.pr/i/Cjg27Eexamples here https://sonaar.io/mp3- ...
Richard Zeier
MP3 uploads stopped playingClosed
MP3 Audio Player Plugin
Updated April 7, 2022 at 8:03pm
10
Most recent comment from Max:You are welcome!
James Jennings
Activate license on staging subdomainClosed
MP3 Audio Player Plugin
Updated April 5, 2022 at 5:55pm
7
Most recent comment from Alexandre Dubois:You are welcome
Pierre
Sticky Player DisappearedClosed
MP3 Audio Player Plugin
Updated April 5, 2022 at 3:58pm
47
Most recent comment from Pierre:By the way, I'll have to endorse Fack It's request about the pause with spacebar feature. It's such a common thing to do when consuming audio / video content https://sonaar.ticksy.c ...
James Jennings
Lyric feature is no longer workinClosed
MP3 Audio Player Plugin
Updated April 5, 2022 at 3:23pm
5
Most recent comment from James Jennings:Perhaps it was related to the network DNS issue. It is working now so you may close this ticket. Thanks for the help.
MIKE SCOTT
Sticky player on one page only?Closed
MP3 Audio Player Plugin
Updated April 5, 2022 at 12:35pm
5
Most recent comment from MIKE SCOTT:Great! Thanks, I'll try this now