Public Tickets
Elaine Lucia
MP3 Player Pro: playing a track shoves entire layout to the right then stops playing after 5 secondsClosed
MP3 Audio Player Plugin
Updated 3 weeks ago
2
Most recent comment from Alexandre Dubois:Hello, Have you made any JS or PHP customizations to the player? If not, there is a plugin causing a conflict. The player behavior is not normal. Could you try something for me? Please deactivate all ...
GRIGORIOS S LAGIOS
CTA icons disappearClosed
MP3 Audio Player Plugin
Updated April 13, 2026 at 12:05am
5
Most recent comment from GRIGORIOS S LAGIOS:Hi Alexandre,Thank you for your response and for being willing to help.I managed to resolve the issue on my own by investigating the browser console. It appears that after clicking a CTA, the element ...
Sebastian
Video (mp4) instead image as cover thumbnail?Closed
MP3 Audio Player Plugin
Updated March 25, 2026 at 7:14pm
4
Most recent comment from Alexandre Dubois:Hi,
Sorry, I read too quickly. You can use an animated GIF, but not a video.
Michael
Share link page / ThemeClosed
MP3 Audio Player Plugin
Updated March 17, 2026 at 6:49pm
4
Most recent comment from Alexandre Dubois:Hello,There is indeed a current incompatibility between the custom post types of MP3 Player Pro and the Twenty Twenty-Five theme.
Are you using a child theme?If yes, edit the functions.php file of you ...
Stevie Cripps
Template syntax visible in page source before Vue rendersClosed
MP3 Audio Player Plugin
Updated March 13, 2026 at 6:55pm
2
Most recent comment from Alexandre Dubois:Hi Stevie,
Thanks for flagging this.
The player already uses Vue’s v-cloak directive to prevent the template syntax from being displayed to users before Vue finishes rendering.
However, v-cloak only ...
David
Add Post cast_name to headerClosed
MP3 Audio Player Plugin
Updated March 12, 2026 at 3:11pm
2
Most recent comment from Alexandre Dubois:Hello,
Edit the page with Elementor.Select the player,Click on the "Style" tab,Open the "Mini player: titles & Metas" panel,And click "Add Item".
If you are not using Elementor, please let me know, an ...
Eric
RSS feed won't pull episodeClosed
MP3 Audio Player Plugin
Updated March 10, 2026 at 5:50pm
6
Most recent comment from Alexandre Dubois:I found the issue.
It doesn’t import episodes with titles that already exist. The most recent episode is named "Religious Freedom," and there is already an episode with the same name.
forrestkirby
Feature request: CSS border property for progress barClosed
MP3 Audio Player Plugin
Updated January 26, 2026 at 2:58pm
2
Most recent comment from Alexandre Dubois:Hi,I’ll make a note of that. We hadn’t thought of it. Thanks for the suggestion!
Adam
using pro player to play castos podcast feedClosed
MP3 Audio Player Plugin
Updated January 8, 2026 at 7:47pm
2
Most recent comment from Alexandre Dubois:Hello,I’m not very familiar with the Castos platform. I can test it for you if you share an audio file URL with me. Does Castos generate an RSS feed? That would be ideal.
Robert
How to use Music Player on Product PageClosed
MP3 Audio Player Plugin
Updated December 16, 2025 at 1:56pm
12
Most recent comment from Alexandre Dubois:You are welcome
Roman
lazy loadClosed
MP3 Audio Player Plugin
Updated December 9, 2025 at 7:45pm
10
Most recent comment from Alexandre Dubois:Hello Roman,I’m sorry for the delay, but we were busy.Unfortunately, I can’t help you because the plugin is not up to date and your license is not active. I can’t guarantee that updating will fi ...
Richard Chan
Audio player in Essential Grid, Sticky Player & "More Episode" ButtonClosed
MP3 Audio Player Plugin
Updated December 5, 2025 at 4:50pm
4
Most recent comment from Alexandre Dubois:That’s great. Thank you for letting us know. I wish you a nice weekend.
Dieter
playlist appears empty after updatingClosed
MP3 Audio Player Plugin
Updated December 3, 2025 at 3:56pm
4
Most recent comment from Alexandre Dubois:Hi, That’s great news, thank you for taking the time to let us know.
Ray Brown
External Links ButtonsClosed
MP3 Audio Player Plugin
Updated November 28, 2025 at 9:33am
2
Most recent comment from Ray Brown:Nevermind. I found it.
Allen
Issues with Mp3 player pro not showing all songsClosed
MP3 Audio Player Plugin
Updated November 19, 2025 at 3:22pm
4
Most recent comment from Alexandre Dubois:You're welcome! No problem at all.Keep me posted on what your hosting team says, and I’ll be happy to help further if needed.