Public Tickets
Jarno
Warning: Undefined array keyClosed
MP3 Audio Player Plugin
Updated February 17, 2022 at 2:52pm
2
Most recent comment from Max:I can't seem to be able to reproduce on my computer. Could you please elaborate on the steps to reproduce the issue on my end and I will check this for you. Also could you please provide me acc ...
Nancy Timper
Plugin ConflictClosed
MP3 Audio Player Plugin
Updated February 16, 2022 at 4:47pm
5
Most recent comment from Nancy Timper:Fantastic! Thanks. I never really understood that setting.Yippee!Nancy
Scott
StatisticsClosed
MP3 Audio Player Plugin
Updated February 16, 2022 at 4:39pm
10
Most recent comment from Max:im pretty sure the pro plugin is not activated correctly. Also, make sure you see the same version number than in our screenshot: https://d.pr/i/6RjwKXIf you don't want to provide access, I can ...
salim
Sound sticky player overlap each otherClosed
MP3 Audio Player Plugin
Updated February 16, 2022 at 12:57pm
2
Most recent comment from salim:Seems to be caching issues.You can mark it as resolved !
Ronnie Jones
Elementor Templates will not installClosed
MP3 Audio Player Plugin
Updated February 16, 2022 at 3:41am
19
Most recent comment from Max:@ben please open a new ticket for this.
Tanesh Naidoo
CompatabilityClosed
MP3 Audio Player Plugin
Updated February 15, 2022 at 2:07pm
2
Most recent comment from Max:Hi,I never tested these plugins but I don't see why it would not work. If you see conflict, let me know
Giuseppe
How to make sonaar pro plugin the same as your website (Elementor)Closed
MP3 Audio Player Plugin
Updated February 15, 2022 at 2:07pm
4
Most recent comment from Max:You can display the sticky player automatically by going to wp-admin > mp3 player > settings > sticky player and select which playlist to display: https://d.pr/i/MkKq9sFor the initial volume, we don& ...
tyler
player automatically starting when loading pageClosed
MP3 Audio Player Plugin
Updated February 15, 2022 at 2:05pm
2
Most recent comment from Max:Hi,Please update your plugin to latest version. you are using old version. Make sure you are running MP3 Audio Player by Sonaar version 3.2.1
If you have trouble updating the plugin, or the update is ...
Gaz
Continuous playerClosed
MP3 Audio Player Plugin
Updated February 12, 2022 at 11:10am
3
Most recent comment from Gaz:Thanks Max, this issue is now solved. Yes I found that when I used a different browser (Chrome) it worked. When I switched back to Firefox I had to go into autoplay settings and enable it for audio/vi ...
Nicolas T
RefundClosed
MP3 Audio Player Plugin
Updated February 11, 2022 at 2:50pm
6
Most recent comment from Max:No problem! We have many many optional feature so it make the plugin very flexible and polyvalent.
Lukas Wurm
Play Button not working since UpdateClosed
MP3 Audio Player Plugin
Updated February 11, 2022 at 2:29pm
3
Most recent comment from Max:Glad it worked !
Nancy Timper
MP3 Player - responsiveClosed
MP3 Audio Player Plugin
Updated February 10, 2022 at 4:56pm
7
Most recent comment from Alexandre Dubois:You are welcome
Sumit
Play icon not available on the thumbnailClosed
MP3 Audio Player Plugin
Updated February 10, 2022 at 3:58pm
5
Most recent comment from Sumit:Please consider it for the next update thanks
Nancy Timper
Single Episode DisplayClosed
MP3 Audio Player Plugin
Updated February 10, 2022 at 3:01pm
3
Most recent comment from Nancy Timper:Thanks, good to know.
Grant Holmes
Setting up playerClosed
MP3 Audio Player Plugin
Updated February 8, 2022 at 8:06pm
25
Most recent comment from Max:Awesome Grant! Happy we could help you out! If you have a moment, you can quickly rate our plugin 5 Stars! That help me to spread the word about our plugin and it's my little reward to offer gre ...