Public Tickets
Brice
Sonar Mp3 Pro features not workingClosed
MP3 Audio Player Plugin
Updated March 3, 2020 at 6:25pm
8
Most recent comment from Max:try this: http://assets.sonaar.io/extra-templates/elementor-templates-for-mp3-audio-player-pro.zip
daniel benton-smith
PlaylistClosed
MP3 Audio Player Plugin
Updated February 29, 2020 at 4:46pm
2
Most recent comment from Max:every playlist has its own single playlist page that will show all tracklist. You can check this page by clicking the view button as shown is this screenshot https://d.pr/i/oN3thxhope it helps,
Jack Tingey
Title not working on mp3 playerClosed
MP3 Audio Player Plugin
Updated February 29, 2020 at 4:44pm
2
Most recent comment from Max:HiCould you please provide me access to your wp-admin and I will gladly check the issue you have.
psyndrome
mp3 player disappears when open a new website linkClosed
MP3 Audio Player Plugin
Updated April 6, 2020 at 10:58pm
5
Most recent comment from Max:Hey guys,Great news. We're working on a freaking cool AJAX plugin that adds seamless navigation across your website, creates smooooth page transition, speeds up your website in the same time and ...
psyndrome
how to CSS align center the player?Closed
MP3 Audio Player Plugin
Updated February 23, 2020 at 5:44pm
2
Most recent comment from psyndrome:GeneratePress guys had the solution:#sonaar-player { left: 50%; transform: translate3d(-50%, 94px, 0);}
#sonaar-player.enable { max-width: 1100px; left: 50%; transform: translate3d(-50%, 0, 0);}(with ...
Jonathan
Not playing external audio fileClosed
MP3 Audio Player Plugin
Updated February 18, 2020 at 7:34pm
13
Most recent comment from Max:ok
valentino magra
many mp3s playlist creationClosed
MP3 Audio Player Plugin
Updated February 17, 2020 at 3:17pm
2
Most recent comment from Alexandre Dubois:Hello Valentino, It is no way to create many tracks in a playlist. We have to do it one per one.
GORDON HUMPHREY
Non-WordPress versionClosed
MP3 Audio Player Plugin
Updated February 12, 2020 at 8:19pm
2
Most recent comment from Max:Hi Gordon,Unfortunately, it's not possible i'm afraid. Its crafted for WordPress only.
Christien
Sticky player is not displayingClosed
MP3 Audio Player Plugin
Updated February 12, 2020 at 4:51pm
15
Most recent comment from Max:Yep, exactly.
Joram
Waveform not showing on desktopClosed
MP3 Audio Player Plugin
Updated February 11, 2020 at 8:33pm
4
Most recent comment from Max:Hi,Could you please provide me access to your wp-admin and I will gladly check the issue you have.
John
MP3 Music Player Plugin included in annual Sub?Closed
MP3 Audio Player Plugin
Updated February 5, 2020 at 4:41pm
2
Most recent comment from Max:Hi there,Im confused by what you are refering to by "Annual Sub?"The MP3 Player plugin is built-in into any of our wordpress themes. So if you intend to use one of our theme, you will get the mp3 play ...
Joe
Activation of the pro versionClosed
MP3 Audio Player Plugin
Updated January 29, 2020 at 10:25pm
5
Most recent comment from Joe:Hi Maxime - it was my firefox "anti java script plugin" that hided the content of the page to enter the license code. But the plugin somehow didn't show that there was a blocked script... Anyway ...
Joe
MP3 Player does not appear in menuClosed
MP3 Audio Player Plugin
Updated January 29, 2020 at 10:01am
1
Most recent comment from Joe:UPDATE
I just realized that obviously the free AND the pro version need to be installed. Now the menu point appears again. BUT I somehow can't activate the pro version - clicking on "activate y ...
Francisco
dj music sessionsClosed
MP3 Audio Player Plugin
Updated January 28, 2020 at 3:30pm
2
Most recent comment from Max:Hi,in order to generate the Waveform, your website must pre-load your 1 hour track to calculate the soundwave.The plugin is not suitable to be used with very long track. Please limit your track to aro ...
Kameliya
Problem with the music banner in the footerClosed
MP3 Audio Player Plugin
Updated January 27, 2020 at 4:33pm
2
Most recent comment from Alexandre Dubois:Bonjour, Puis-je fermer ce ticket puisque je vous ai répondu sur le Live Chat ?